Kari Hayes
Stow
Summary
Results-driven Regional Director with expertise in team leadership, operational compliance, and performance analysis. Proven track record in cultivating high-performing teams and implementing process improvements to drive operational efficiency.
Overview
23
23
years of professional experience
Work History
Regional Director/Market Manager
Dollar Tree
Cleveland
10.2021 - Current
- Aligned operational goals by collaborating with district managers.
- Cultivated development of high-performing teams by implementing inclusive work culture focused on individual and team development.
- Oversaw staff training and development to enhance team performance.
- Ensured compliance with company policies and safety regulations across stores.
- Identified opportunities for process improvements within the region's operations and led implementation efforts accordingly.
- Analyzed team performance on weekly basis through review of in-depth reports.
- Established effective communication channels between regional offices, district managers, and corporate headquarters.
- Planned, executed, and achieved financial objectives through expense control, loss prevention, and store contributions.
District Manager
Dollar General
Akron
03.2013 - 09.2021
- Oversaw daily operations across multiple Dollar General locations.
- Trained and developed store managers and staff on company policies.
- Managed inventory levels to ensure product availability and reduce shrinkage.
- Analyzed sales trends to inform staffing and inventory decisions.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Identified opportunities for process improvement across multiple locations within the district.
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
Assistant Store Manager
Sam's Club
Cleveland
05.2002 - 03.2013
- Managed team schedules to optimize staffing levels and coverage.
- Trained and developed staff on customer service best practices.
- Assisted in inventory management and stock replenishment processes.
- Implemented merchandising strategies to enhance product visibility.
- Resolved customer inquiries and concerns in a timely manner.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
Education
Some College (No Degree) - Business Management
University of Akron
Akron, OHSkills
- Team leadership
- Staff training
- Performance analysis
- Process improvement
- Operational compliance
- Retail strategy development
- Inventory management
- Effective communication
- Problem solving
- Change management
- Relationship building
- Time management
Timeline
Regional Director/Market Manager
Dollar Tree
10.2021 - Current
District Manager
Dollar General
03.2013 - 09.2021
Assistant Store Manager
Sam's Club
05.2002 - 03.2013
Some College (No Degree) - Business Management
University of Akron
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