Kari Hopkins
Lakeland
Summary
Motivated and hardworking individual with strong communication, organization, and customer service skills. Experienced working in fast-paced environments, managing responsibilities independently, and building positive relationships with patients and team members. Reliable, adaptable, and eager to contribute to a growing company.
Overview
17
17
years of professional experience
Work History
Staffing Facilitator
Watson Clinic
Lakeland, FL
09.2018 - Current
- Departments Supported: Cardiology, ENT, and Physical Therapy
- Coordinate staffing operations for multiple medical departments
- Manage payroll processing for approximately 170 employees
- Oversee employee scheduling and time-off requests
- Schedule and coordinate monthly staff meetings
- Assist with annual employee evaluations and performance documentation
- Maintain and manage EKG scheduling processes
- Provide administrative support to department coordinators and directors
- Ensure smooth day-to-day departmental operations and communication
Coumadin Clinic Secretary
Watson Clinic
Lakeland, FL
09.2016 - 09.2018
- Sent DNKA letters to past-due patients
- Scheduled laboratory appointments and follow-up visits
- Reviewed hospital discharge information for continuity of care
- Monitored and tracked patients receiving home health services
- Performed general clerical and administrative support duties
Receptionist
Watson Clinic
Lakeland, FL
07.2009 - 09.2016
- Checked patients in and out for appointments
- Scheduled patient appointments and follow-up visits
- Ran daily and departmental reports
- Verified insurance information and patient eligibility
- Provided front-office customer service and administrative support
Education
High School Diploma -
Durant High School
Lithia, FLSkills
- Healthcare Administration
- Staffing Coordination
- Payroll Management
- Scheduling & Time Management
- Employee Relations
- Administrative Support
- Medical Office Operations
- Organization & Multitasking
- Microsoft Office & Data Entry
- Professional Communication
Timeline
Staffing Facilitator
Watson Clinic
09.2018 - Current
Coumadin Clinic Secretary
Watson Clinic
09.2016 - 09.2018
Receptionist
Watson Clinic
07.2009 - 09.2016
High School Diploma -
Durant High School