Winifer Gomez
Harrison
Summary
Detail-oriented Healthcare Administrative Professional with over 5 years' experience in medical office support and healthcare operations. Expertise in patient records management, insurance verification, and medical billing coordination. Effectively manages confidential information and resolves discrepancies in fast-paced environments, holding an Associate degree in Healthcare Management.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Payroll /Lead Staffing Coordinator
Saint John Medical Center
Yonkers
02.2026 - Current
- Managed recruitment processes to attract qualified candidates for various roles.
- Collaborated with department heads to identify staffing needs and requirements.
- Coordinated staffing schedules to ensure adequate coverage across all departments.
- Negotiated salaries, benefits packages, and start dates for new hires.
- Developed and maintained strong relationships with nursing staff and management teams.
- Built relationships with external recruiters to expand the talent pool of qualified applicants.
- Advised management on best practices related to workforce planning initiatives.
- Developed annual budget plans in collaboration with department heads.
- Implemented cost-saving initiatives to enhance operational efficiency.
- Analyzed financial reports to identify trends and variances.
- Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
Payroll & Healthcare Administrator
Future Care Consultants
Brooklyn
06.2022 - Current
- Processed payroll while coordinating benefits, deductions, and healthcare documentation to ensure timely employee compensation.
- Maintain confidential employee and healthcare-related records in compliance with HIPAA and labor regulations.
- Managed Empeon payroll system operations.
- Prepare reports, audit records, and resolve discrepancies requiring attention to detail and accuracy.
- Supported administrative operations for healthcare consulting organization, enhancing service delivery for 1,500+ employees.
- Support administrative operations for a healthcare consulting organization serving 1,500+ employees.
- Communicated with employees, managers, and external agencies to resolve administrative issues, fostering effective collaboration.
Medical Biller & Administrative Assistant
Broadway Internal Medicine, P.C.
Queens
01.2022 - 12.2022
- Verified insurance eligibility, authorizations, and benefits prior to appointments.
- Assisted with medical billing, claims submission, and payment follow-ups.
- Managed patient intake, registration, and demographic updates in EClinicalWorks to streamline onboarding process.
- Prepared patient statements and coordinated front-office operations to enhance patient experience.
- Ensured compliance with healthcare regulations and confidentiality standards.
Medical Billing & Office Support Specialist
NewYork-Presbyterian Medical Group
Queens
12.2021 - 03.2022
- Processed claims, posted payments, and verified insurance accuracy using TotalMD to ensure timely reimbursement.
- Resolved billing inquiries and provided insurance clarification for patients and staff, enhancing understanding and satisfaction.
- Ensured documentation and data accuracy for clinical and administrative teams to facilitate smooth operations.
Education
Associate of Science - Healthcare Management
Borough of Manhattan Community College
Manhattan, NY 09.2024 - 06.2026
Skills
- Empeon payroll system
- Healthcare Administration
- Medical Office Operations
- Front-office support
- Insurance verification
- Electronic Medical Records (EClinicalWorks)
- Patient intake
- Confidential Records Management
- Compliance & Documentation Accuracy
- Microsoft Office
- Industry insights
- Medical terminology
- Medical sales
- Front-office support
- Customer acquisition
- Account servicing
- Client training
- Professionalism
- Account servicing
Certification
- Fundamental Payroll Certification
- Certified Medical billing & coding
Timeline
Payroll /Lead Staffing Coordinator
Saint John Medical Center
02.2026 - Current
Associate of Science - Healthcare Management
Borough of Manhattan Community College
09.2024 - 06.2026
Payroll & Healthcare Administrator
Future Care Consultants
06.2022 - Current
Medical Biller & Administrative Assistant
Broadway Internal Medicine, P.C.
01.2022 - 12.2022
Medical Billing & Office Support Specialist
NewYork-Presbyterian Medical Group
12.2021 - 03.2022