Kari Chappell
Summary
Customer-oriented General Manager with 15 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen
Overview
9
9
years of professional experience
Work History
General Manager
Tory Burch
12.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with other store locations and leveraged my talents on temp assignments to cover multiple locations while in transition, realign teams to success
General Manager
Altar'd State
03.2020 - 12.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Led multiple locations during periods of vacancies, led conference calls and various training calls, trained new leaders that entered the business, evaluated locations for successes and opportunities
Regional Manager
Blu Spero Boutique
01.2015 - 01.2020
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Oversaw nine locations with 100 employees across Florida and Alabama, establishing best practices to drive drive profitability and maintain a positive and growing EBIDTA for all locations.
Education
Bachelor of Business Administration -
Southern New Hampshire University
Hooksett, NH06.2021
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Training and Development
- P&L Management
Timeline
General Manager
Tory Burch
12.2023 - Current
General Manager
Altar'd State
03.2020 - 12.2023
Regional Manager
Blu Spero Boutique
01.2015 - 01.2020
Bachelor of Business Administration -
Southern New Hampshire University
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