Kari King
Punta Gorda,FL
Summary
Goal-oriented professional with natural talents in developing and implementing successful strategies, driving profits, and strengthening customer dominance. Hardworking, performance-oriented leader prepared to bring 10+ years of progressive experience and take on challenging position with opportunity to make lasting impact on company and customer success.
Overview
13
13
years of professional experience
Work History
Licensed Massage Therapist
Self Employed Subcontractor
07.2013 - Current
- Assessed clients to determine appropriate massage techniques to apply.
- Performed sanitization tasks to keep massage environment clean and safe.
- Provided treatment for medical conditions and injuries through therapeutic massage.
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
General Manager, Retail
MUV Verano
05.2022 - 02.2023
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new store location.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Trained and guided team members to maintain high productivity and performance metrics.
Retail General Manager
MUV Verano
12.2021 - 05.2022
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Ensured compliance with company policies, safety regulations, and local laws by conducting regular audits and inspections.
- Promoted an inclusive atmosphere within the store, addressing employee concerns promptly and fairly.
Assistant Retail Store Manager
MUV Verano
12.2020 - 12.2021
- Assisted Manager in interview process of prospective employees and provided feedback.
- Managed inventory ordering weekly, lowest shrink levels 8 month consecutively company wide.
- Supervised cash handling procedures to minimize discrepancies and prevent theft or fraud incidents within the store premises.
- Assisted in budget planning, expense tracking, and financial reporting to optimize store performance.
- Managed scheduling for store shifts to accomplish proper staffing.
Retail Shift Manager
Harvest HOC
07.2019 - 12.2020
- Stayed up-to-date on industry trends and best practices, sharing insights with the team to continuously improve store operations and performance.
- Ensured a clean, organized store environment to maintain a welcoming atmosphere for customers.
- Supervised employees and oversaw quality compliance with company standards.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Excelled in every store position and regularly backed up front-line staff.
- Improved customer satisfaction by efficiently addressing and resolving customer issues during shifts.
Operations Manager
Skylab Recording Studios
04.2015 - 07.2019
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Executed search engine marketing, advertising and public relations campaigns to generate demand and sales leads.
- Recruited and hired capable audio engineers to add value and diverse skills set to marketing department.
- Managed all operations including payroll, AP,AR, client booking, social media and community outreach.
- Held 5 star rating on Google and Facebook 4 years consecutively.
Training Program Manager
Mediwatch, Inc.
03.2011 - 01.2013
- Increased employee productivity by offering effective coaching and mentoring sessions.
- Promoted a culture of continuous learning within the organization by encouraging open dialogue and knowledge sharing opportunities among team members.
- Direct and coordinate activities of unmanned aerial systems department and wireless telemetry products.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Establish and implement departmental policies, goals and objectives.
Education
Massage Therapy
Florida School of Massage
Gainesville, FL07.2013
Associate of Applied Science - LPN
Santa Fe College
Gainesville, FL05.1999
Skills
- Leadership and team building
- Staff training/development
- Effective leader
- Customer Retention
- Policy Development and Enforcement
- Consistently meet goals
Timeline
General Manager, Retail
MUV Verano
05.2022 - 02.2023
Retail General Manager
MUV Verano
12.2021 - 05.2022
Assistant Retail Store Manager
MUV Verano
12.2020 - 12.2021
Retail Shift Manager
Harvest HOC
07.2019 - 12.2020
Operations Manager
Skylab Recording Studios
04.2015 - 07.2019
Licensed Massage Therapist
Self Employed Subcontractor
07.2013 - Current
Training Program Manager
Mediwatch, Inc.
03.2011 - 01.2013
Massage Therapy
Florida School of Massage
Associate of Applied Science - LPN
Santa Fe College
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