Kari Wehner
Salt Lake City,Utah
Overview
5
5
years of professional experience
Work History
Customer Relationship Manager
Credit Corp Solutions
Salt Lake City, Utah
06.2024 - 07.2024
- Proficient navigation in DebTrak program
- Remained compliant to FDCPA standards while executing 150+ outbound/25+ inbound, 6+ hours of phone adherence, and utilizing effective negotiation strategies to increase payment upsells
- Developed and maintained positive communication with clients through proper profiling and active listening
- Positive and engaged attitude throughout induction
- Trainer recommended and encouraged me to apply for High Balance Collections team
Catering Server
Celilo Restaurant Catering
Hood River, OR
05.2022 - 10.2023
- Guided newly added team members in the execution of tasks including setting up dining areas, organizing bar stations, and completing other relevant tasks
- Contributed to the execution of vendor setup, floral arrangements, and décor arrangement under wedding planners' guidance
- Tended to 25+ guests while also co-managing up to 175 guests. Responsible for assembling and presenting appetizers, cocktails, and entrées
- With a keen eye for detail, relentlessly pursued opportunities to make accomplishments by actively searching for ways to improve operations
Dish Washing Supervisor
Celilo Restaurant Catering
Hood River, OR
05.2021 - 10.2021
- After 2 months in a supporting role, promoted to team lead
- Fostered a sanitary, secure, and pleasant atmosphere for staff while enforcing high standards for quality assurance in regards to dishes, kitchen equipment, and facilities.
- Coordinated staffing for 3 shifts each week with varying start times
- Mentored and trained 6 team members to operate autonomously
- Managed "the best dish pit that Celilo has ever had"- Head Chef Bob Allen
Air B&B Housekeeping
White Water Vacation Rentals
Trout Lake, WA
07.2019 - 07.2022
- Devised and implemented comprehensive plans to complete tasks to industry standard within designated timeframes
- Assessed skill levels of new hires and recommended appropriate training methods
- Maintained open lines of communication to enhance productivity and performance
- Consistently received 5 star guest ratings
Education
Associates of Science - General Studies
Brigham Young University-Idaho
Rexburg, ID04.2024
Timeline
Customer Relationship Manager
Credit Corp Solutions
06.2024 - 07.2024
Catering Server
Celilo Restaurant Catering
05.2022 - 10.2023
Dish Washing Supervisor
Celilo Restaurant Catering
05.2021 - 10.2021
Air B&B Housekeeping
White Water Vacation Rentals
07.2019 - 07.2022
Associates of Science - General Studies
Brigham Young University-Idaho
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