Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
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Kari Martin

Gillette

Summary

Dynamic banking professional with extensive experience at First National Bank of Gillette, excelling in team management and problem-solving. Proven track record in optimizing processes and enhancing customer satisfaction through effective relationship building and meticulous attention to detail. Adept at financial reporting and maintaining confidentiality in high-volume environments.

Overview

22
22
years of professional experience

Work History

Branch Lead Teller

First National Bank of Gillette
Gillette
07.2018 - 02.2025
  • Maintained positive working relationship with fellow staff and management.
  • Ensured customer satisfaction by addressing inquiries, resolving complaints, and providing accurate information.
  • Assigned tasks to staff members and monitored their performance on a regular basis.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Adhered to financial services security and audit procedures.
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Identified transaction errors when debits and credits did not balance.
  • Identified fraudulent activity or suspicious behavior immediately reported it to management.
  • Maintained confidentiality of bank records and client information.
  • Ability to balance & maintain ATM's

Teller/Vault Teller

First National Bank Of Gillette
Gillette
01.2008 - 07.2018
  • Handled large volumes of currency quickly and accurately with minimal errors.
  • Maintained confidentiality of bank records and client information.
  • Performed daily reconciliation of teller drawer within established limits.
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Verified money sold to the vault from teller drawers.
  • Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
  • Processed deposits, withdrawals, transfers and payments for customers at the vault teller window.

Cashier/Bookkeeper

Don's Supermarket
Gillette
01.2003 - 01.2008
  • Operated cash register. Checked out customers, collected payment, and counted change back with minimal cash differences.
  • Listened to customers' concerns and questions and answered them or asked management.
  • Cleaned, stocked shelves, cart retrieval, and grocery carry-out.
  • Retrieved reports, then verify tills from previous day and compare to report. Then reset cash in till.
  • Put together cash and checks for bank deposits daily.
  • Record in ledger book daily totals and differences.
  • Maintained cash safe and completed daily counts to match report.

Education

High School Diploma -

Campbell County High School
Gillette, WY
05-2005

Some College (No Degree) - Accounting 1

Gillette College
Gillette, WY

Skills

  • Team management
  • Bookkeeping
  • Inventory control
  • Clerical Tasks
  • Attention to detail
  • Relationship building
  • Professional and mature
  • Problem-solving
  • Decision-making

Affiliations

  • I enjoy volunteering in our community

Languages

English
Full Professional

References

References available upon request.

Timeline

Branch Lead Teller

First National Bank of Gillette
07.2018 - 02.2025

Teller/Vault Teller

First National Bank Of Gillette
01.2008 - 07.2018

Cashier/Bookkeeper

Don's Supermarket
01.2003 - 01.2008

High School Diploma -

Campbell County High School

Some College (No Degree) - Accounting 1

Gillette College

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Kari Martin