Kari Mister
Westmont,IL
Summary
Motivated and compassionate Health Care professional with 19 years of experience as a Certified Nursing Assistant and Medical Office Assistant providing high-quality care to patients and their families. Well-organized in problem-solving and multitasking in a fast-paced environment while sharing experiences and knowledge as a trainer and reliable resource. Recent graduate of Rasmussen University with a BS degree in Human Resources and Organizational Leadership, eager to continue serving the community through Human Resource opportunities to expand skills while facilitating company growth.
Overview
21
21
years of professional experience
Work History
Medical Office Assistant/Certified Nursing Asst.
Chicagoland Pain Management- Amita Health
Bolingbrook, IL
06.2016 - Current
- Led individual training sessions to teach new team members key job responsibilities with clear step-by-step instructions, and opportunities to ask questions for clarification.
- Preceptor for new team member orientation to Athena EMR and clinic daily activities and tasks.
- Assisted medical providers with the completion of FMLA/LTD/STD forms.
- Processed Medical Records request in accordance with HIPPA.
- Maintained business records by updating customer information.
- Maintained HIPAA compliance and integrity of hospital policies and procedures.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Interviewed patients to obtain medical information, weight and height measurements and vital signs to aid physicians with patient care planning.
- Engaged with patient family and friends to provide courteous visit experience.
- Greeted visitors or callers daily to handle questions or direct to appropriate staff.
- Registered patients and scheduled appointments in Athena EMR.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Monitored, measured and documented patients' vital signs in EMR system.
Certified Nursing Assistant
AMITA Health Adventist Medical Center Hinsdale
Hinsdale, IL
10.2003 - 06.2016
- Facilitated orientation and training classes to communicate policies and procedures to new hires.
- Contributed to unit improvements by providing cost-effective care in line with performance targets.
- Trained employees on new software, Athena and Cerner EMR, with minimum level of frustration and training friction.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Assisted with patient admissions, discharges and transfers.
- Delivered personal nursing assistance in pre- and post-operative situations.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Engaged with patient family and friends to provide courteous visit experience.
- Ambulated patients with appropriate assistive devices and in line with proper body mechanics.
- Monitored, measured and documented patients' vital signs in EMR system.
- Used hospital-approved devices and techniques to transport and lift patients.
Education
Bachelor of Science - Human Resources And Organizational Leadership
Rasmussen University
Aurora, IL04.2022
Health Sciences
College of DuPage
Glen Ellyn, ILHealth Sciences
Southern Illinois University Carbondale
Carbondale, ILSkills
- Excellent verbal and written communication skills
- Excellent organizational skills and attention to detail
- Strong problem solving ability
- Quick learner to HRIS systems
- HIPAA Compliance
- Knowledge of FMLA/LTD/STD
- Medical records maintenance and processor
- Super User/Trainer for Athena, Cerner Medical Software Applications
- Medical Terminology Knowledge
- Proficient in Microsoft Office
- Ability to act with integrity, professionalism, and confidentiality
- Excellent interpersonal, negotiation, and conflict resolution skills
- Peer interviewer for prospective team members
- Preceptor/trainer for new team members to hospital unit/office on daily tasks and computer documentation
Timeline
Medical Office Assistant/Certified Nursing Asst.
Chicagoland Pain Management- Amita Health
06.2016 - Current
Certified Nursing Assistant
AMITA Health Adventist Medical Center Hinsdale
10.2003 - 06.2016
Bachelor of Science - Human Resources And Organizational Leadership
Rasmussen University
Health Sciences
College of DuPage
Health Sciences
Southern Illinois University Carbondale
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