Hardworking, self-motivated travel consultant and flight attendant. Twenty years of customer service and hospitality experience, with nearly a decade working as a crew member for Southwest Airlines. Exceptional communication and problem solving skills. Strong passion for travel and building lasting client relationships. Knowledge of Costa Rican geography and travel having lived in the country for 3 years.
Hi, I’m
Kari Newton
Playa Hermosa,Guanacaste
Summary
Overview
10
+ Years of professional experience
Work History
Self-Employed
Travel Consultant
09.2022 - Current
Job overview
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Informed clients of travel policies and utilized preferred vendors to maximize company profits
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
- Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
- Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips.
- Built strong relationships with clients through exceptional communication and personalized service.
Southwest Airlines
Flight Attendant
03.2014 - Current
Job overview
- Used excellent customer service skills in addressing passengers' needs.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Worked closely with pilots and ground staff to coordinate flight logistics, ensuring timely departures and arrivals at international destinations.
- Collaborated with fellow crew members to create welcoming atmosphere for passengers while upholding high standards of professionalism.
Education
Eastern Gateway Community CollegeSteubenville, OH
Associate of Arts from Liberal Arts And General Studies
05.2024
University Overview
Long Beach High SchoolLong Beach, MS
High School Diploma
05.2006
University Overview
Skills
- Strong Communication Skills
- Client Relationship Building
- Itinerary Planning
- Global travel experience
- Exceptional customer service
- Problem-solving skills
- Brand building
- CRM Software (Travefy, Agentmate)
- Payment Processing
- High volume environments
- Proficient in typing and Microsoft Office
Affiliations
Affiliations
- Nexion Travel Group
- Travel Leaders Network
- CLIA - Cruise Line Industry Association
- Southwest Airlines
Timeline
Travel Consultant
Self-Employed
09.2022 - Current
Flight Attendant
Southwest Airlines
03.2014 - Current
Eastern Gateway Community College
Associate of Arts from Liberal Arts And General Studies
Long Beach High School
High School Diploma
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