Kari Olesuk

Care Coordinator

• Responsibilities include supervising care, starting new clients (including VA), maintaining records, and working as client interface. Responsible for delivering training activities throughout the agency as assigned.
• Responsible for increasing care hours and developing a profitable referral source.
• Handling patient case management and education.
• Communicating between staff, patients, and family.
• Developing patient goals and monitoring progress.
• Perform assessments and create care plans for clients.

Event Coordinator

• Attended networking events throughout the region to build relationships with new contacts.
• Set up and facilitate activities, events, and entertainment in senior communities.
• Provide community outreach and education.
• Promoting a brand, giving out leaflets/samples, and collecting data at community events.

Sales

• Participate as a member of the company's leadership team and assist with field employee recruiting, interviewing, and in-services.
• Promoting sales and creating a positive identity for the company through promotional material and personal visits.
• Increases care hours, develops a profitable referral source pipeline, and gains market share.
• Pre-plans weekly sales activities, creates opportunities for communication with referral sources, and maintains all sales activity in the database.
• Analyze the potential of the company's service area to determine target markets.
• Visit doctors' offices, hospitals, assisted living facilities, skilled nursing facilities, and other possible sources of referrals to present agency credentials and obtain patient referrals.
• Develop sales and marketing objectives, and sales projections.
• Develop a marketing plan, identifying priorities and setting a reasonable timetable.

• Prospect and work independently to obtain clients in South Lyon, New Hudson, and Green Oak to produce printed and promotional material for their respective business.
• Hold client meetings to discuss advertising and marketing needs based on event timing and budgets.
• Ambassador and Member of Kensington Valley Chamber of Commerce; Member of Care us net, South Lyon.
• Developed and maintained relationships with key accounts to ensure customer satisfaction.
• Conducted market research to identify potential customers.
• Developed strategies to increase revenue from existing accounts.

• Greeted customers and provided excellent customer service.
• Prepared alcoholic and non-alcoholic beverages according to recipe standards.
• Ensured proper sanitation of bar area, glassware, utensils, and equipment.
• Processed payments accurately and efficiently with POS system.
• Assisted in setting up the bar for service shift.
• Kept track of all orders made by customers and communicated them promptly to kitchen staff.
• Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
• Cleansed glasses with sanitizing solution after each use.