Hi, I’m
Kari Prince-Adams
Watkinsville,GA
Summary
20+ years hospital and clinic operations experience. Adept at prioritizing increasing revenues while reducing operating and capital cost. Accomplished in building & leading management teams during challenging healthcare times. Demonstrated success in streamlining operations of radiology departments across a large health system. Proven ability to develop relationships with physicians & other leaders driving top notch customer service. Actively involved in employee engagement, strategic planning, development, and financial management. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
24
years of professional experience
Work History
Piedmont Heart Institute
Director of Physician Operations
11.2022 - 10.2023
Job overview
- Managed 3 physician offices with 66 clinical and non-clinical staff, 3 managers, 15 APPs, 12 cardiologists, and 3 cardio-thoracic surgeons
- Implemented & oversaw operational activities and programs to ensure the attainment of business plans
- Liaison between physician office and the cardiology service line at Piedmont Athens Hospital
- Transitioned ambulatory diagnostics: ECHO & Nuclear Medicine to hospital-based services
- Transitioned ambulatory call center to system office.
Piedmont Atlanta Hospital
Director Imaging Services
11.2021 - 11.2022
Job overview
- Managed 3 offsite outpatient imaging centers along with an outpatient clinic on campus and an inpatient department covering 643 beds
- Lead a staff of 170 clinical and clerical staff in day-to-day operations
- Provided leadership and mentorship to four managers of various modalities
- Generated system goals including standardization of patient preps for exams across 19 hospitals
- Implemented 'Schedule 360' scheduling program across imaging centers.
Piedmont Fayette Hospital
Director Imaging Services
02.2012 - 11.2021
Job overview
- Managed imaging business units generating over $386M in gross revenues and operational expenses totally approximately $14.2M, annually
- Supervised imaging volume growth by 40,000 exams annually
- Led 90 FTEs while maintaining overtime at 1.4% of productive man-hours
- Implemented training and development programs for career advancement opportunities for staff
- Reduced ED CT turnaround time for imaging procedures by 50% using Six Sigma techniques
- Collaborated with radiologists and managers to ensure a best practice team approach
- Awarded a Black Belt in Quality and Process Improvement from Mercer University for ED CT TAT
- Assisted in providing a $3.3M cost savings to the organization by re-alignment of PHC Imaging Services staffing model resulting in more efficient operations utilizing 52 fewer FTEs than prior year
- Collaborated with Piedmont Heart Institute to develop and implement a Cardiac CT and MRI Imaging Program located in Radiology
- Served on several key task forces for standardization, which included Nuclear Medicine/ Radiation Safety; STARS Imaging Leadership; Patient Preps; Scheduling and Capital Equipment
- Expanded services in Interventional Radiology with an additional suite, physicians, nurses, and techs
- Mentored managers for Process Improvement Green Belt projects & Certified Radiology Administrators.
Baton Rouge Radiology Group
Operations Manager
09.2009 - 01.2012
Job overview
- Led and managed the implementation of a new Radiology Information System which included building charge master with CPT and ICD-9 codes, assembled scheduling procedures for all modalities, and trained 25 radiologists, clinical and clerical staff
- Administrated direction for two diagnostic imaging centers which included streamlining scheduling procedures, customer service solutions, day-to-day operations, and Human Resource Liaison
- Provided financial maintenance of staffing and supplies and service contracts for equipment
- Trained 25 radiologists on Voice Recognition software
- Managed schedulers, registration, transcription, medical records, and clinical staff
- Facilitator for Information Technology Department on tele-radiology projects.
River West Medical Center
Director of Radiology
11.1999 - 02.2009
Job overview
- Coordinated 24-hour administrative direction for radiology department
- Executed coordination of the technical, administrative activities and personnel
- Directed department modalities: ultrasound, computed tomography, nuclear medicine, mammography, magnetic resonance imaging and diagnostic radiology
- Chaired lead direction with CPSI on radiology charge master
- Generated financial, physical, and human resources providing medical services in radiological sciences
- Authored policy and procedure manual and addressed Joint Commission Accreditation Surveyors
- Organized intermediate administrative direction for laboratory department during each director search.
Education
Florida State Radiologic License
Mercer University
Black Belt in Quality Process & Improvement
AHRA, Association of Medical Imaging Management
Certified Radiology Administrator (CRA)
Warren National University
Master of Science in Health Administration
Certified Nuclear Medicine Technologist
University of Arkansas for Medical Sciences
Bachelor of Science in Nuclear Medicine
Arkansas State University (ASU) Jonesboro, AR
Bachelor of Science in Business Management/Human Resources
Skills
- Conflict Resolution
- Emotional Intelligence
- Process Improvement
- Operational Leadership
- Strategic Planning
- Communication
- Solution Focused
- Business Management
- Time Management
- Critical Thinking
- Customer Service
- Marketing
- Team Building & Development
- Financial Management
- Employee Engagement
- Relationship Building
- Quality Assurance
- Project Management
- Team Management
- People Management
- Operations Management
- Verbal and written communication
Timeline
Director of Physician Operations
Piedmont Heart Institute
11.2022 - 10.2023
Director Imaging Services
Piedmont Atlanta Hospital
11.2021 - 11.2022
Director Imaging Services
Piedmont Fayette Hospital
02.2012 - 11.2021
Operations Manager
Baton Rouge Radiology Group
09.2009 - 01.2012
Director of Radiology
River West Medical Center
11.1999 - 02.2009
Florida State Radiologic License
Mercer University
Black Belt in Quality Process & Improvement
AHRA, Association of Medical Imaging Management
Certified Radiology Administrator (CRA)
Warren National University
Master of Science in Health Administration
Certified Nuclear Medicine Technologist
University of Arkansas for Medical Sciences
Bachelor of Science in Nuclear Medicine
Arkansas State University (ASU) Jonesboro, AR
Bachelor of Science in Business Management/Human Resources
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