Summary
Overview
Work History
Education
Skills
Timeline
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Kari Ryals

Porter,TX

Summary

Accomplished Team Leader with a proven track record at Whataburger, enhancing team productivity and customer satisfaction through effective problem-solving and team motivation. Skilled in staff training and issue resolution, I excel in fostering collaborative environments and implementing efficient work processes. My attention to detail and ability to handle cash efficiently complement my strong leadership capabilities.

Overview

8
8
years of professional experience

Work History

Team Leader

Whataburger
09.2019 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.

Crew Trainer

Mcdonalds
04.2017 - 10.2017
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Maintained current knowledge of all team position requirements.
  • Evaluated crew members'' progress and provided constructive feedback for continuous development.
  • Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.

Education

High School Diploma -

New Caney Highschool
New Caney
04-2018

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Team supervision
  • Staff training
  • Coaching and mentoring
  • Complex Problem-solving
  • Cash handling
  • Issue resolution
  • Giving constructive feedback
  • Evaluating employee work
  • 60-65 WPM typing speed

Timeline

Team Leader

Whataburger
09.2019 - Current

Crew Trainer

Mcdonalds
04.2017 - 10.2017

High School Diploma -

New Caney Highschool
Kari Ryals