Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Kari Smith

Portland

Summary

Experienced optician with an outgoing personality, excelling in customer service. Professional, qualified, knowledgeable, and fashionable, in eye care options that meet all different aspects of each individual patient. Skilled in precise measurements, fittings, adjustments, and explanations to new spectacle wearers. Focus on being a team player with problem solving in any situation with positive outcome.

Overview

11
11
years of professional experience

Work History

Dispensing Optician

EyeHealth Northwest
Portland
10.2021 - 06.2024
  • Assisted customers in selecting and fitting eyeglasses, contact lenses, and other vision aids based on their prescriptions and individual needs.
  • Interpreted prescriptions written by optometrists or ophthalmologists to determine the specifications of eyewear.
  • Measured customers' facial features, such as bridge and eye size, using precision instruments to ensure the proper fit of frames.
  • Provided expert advice on lens options, coatings, and frame styles that best suited customers' visual requirements and personal preferences.
  • Educated customers about proper care and maintenance of eyewear to prolong its lifespan.
  • Performed adjustments, repairs, and replacements for damaged or ill-fitting frames to enhance customer satisfaction.
  • Utilized computerized systems to accurately record customer information, orders, and transactions.
  • Collaborated with insurance providers to verify coverage eligibility for patients' eyewear purchases.
  • Maintained inventory levels by monitoring stock levels regularly, and placing orders with suppliers as needed.
  • Stayed up to date with current trends in fashion eyewear designs to offer fashionable options to customers.
  • Developed strong relationships with repeat customers through exceptional service delivery resulting in increased customer loyalty.
  • Participated in training programs provided by manufacturers or distributors to stay knowledgeable about new products and technologies in the field of optics.

Optician

Kaiser Permanente
Portland
02.2015 - 06.2020
  • Assisted customers with selecting frames and lenses that best suited their needs.
  • Explained the benefits of various types of eyewear protection options such as anti-glare coating or UV protection.
  • Provided information on lens types, frame styles and materials, lens coatings, and accessories.
  • Collected customer measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance and pantoscopic tilt.
  • Inspected completed eyeglasses to ensure accuracy before releasing them to patients.
  • Adjusted eyewear for proper fit and comfort level.
  • Repaired broken frames using specialty tools and equipment.

Laboratory Technician

QC optical
Portland
07.2013 - 12.2014
  • Inspected outgoing packages for damage before sealing them up for shipment.
  • Inspected incoming and outgoing shipments for accuracy and damage.
  • Prepared invoices for customers, ensuring accuracy prior to shipment.
  • Operated computers to access information related to shipping activities.

Education

High school diploma or GED -

Rogue Community College
Medford, OR
06-1998

Skills

  • Optical experience
  • Customer service
  • Communication skills
  • Frame adjustments
  • Lens selection
  • Effective communication
  • Problem solving
  • Quality control
  • Team building
  • Repairing glasses
  • Frame fitting

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Dispensing Optician

EyeHealth Northwest
10.2021 - 06.2024

Optician

Kaiser Permanente
02.2015 - 06.2020

Laboratory Technician

QC optical
07.2013 - 12.2014

High school diploma or GED -

Rogue Community College

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