KARI WEILER
Rochester,NY
Summary
Bakery Manager with strong background in overseeing bakery operations and ensuring high standards. Proven ability to lead teams effectively, adapt to changing needs, and drive productivity. Skilled in inventory management, quality control, and customer satisfaction. Known for collaborative approach and focus on achieving results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bakery Department Manager
Wegmans Food Markets
01.2024 - Current
- Streamlined bakery operations by creating efficient production schedules based on demand trends and customer needs.
- Established strong vendor relationships for reliable supply chain management and effective cost negotiation.
- Managed inventory effectively, reducing waste and maintaining optimal stock levels for increased sales.
- Effectively managed labor costs by monitoring hours, adjusting schedules as needed, and identifying areas for improvement in productivity.
- Contributed to the store''s overall success by actively participating in staff meetings, sharing best practices, and collaborating with peers on company-wide initiatives.
- Developed a high-performing team through consistent training, coaching, and performance evaluations.
- Maintained strict adherence to food safety guidelines to ensure the highest quality products were provided to customers.
Store Operations Management Trainee
Wegmans Food Markets
11.2022 - 01.2024
- Provide incredible customer service and food knowledge to customers.
- Effectively manage a team to ensure sales goals are achieved while maintaining high standards in food safety.
- Identified ways to improve efficiency in operations and implemented process changes.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Managed and coordinated multiple projects while ensuring timely completion.
- Responded quickly to meet customer needs and resolve problems.
Bakery Team Leader
Wegmans Food Markets
07.2021 - 11.2022
- Facilitated regular meetings with staff members to discuss issues or problems related to work.
- Oversaw daily production activities such as mixing ingredients, preparing dough, baking breads, cakes, cookies.
- Resolved customer complaints in a timely manner to maintain customer satisfaction levels.
- Managed ordering process of baking supplies from vendors ensuring competitive prices.
- Ensured that all safety protocols were followed in the bakery including food handling processes.
- Demonstrated strong leadership and organizational skills while managing a team of bakery staff to ensure efficient operations.
Customer Service Team Leader
Wegmans Food Markets
03.2019 - 07.2021
- Ensured compliance with applicable laws and regulations related to customer service operations; monitored adherence closely on a day-to-day basis.
- Conducted regular performance reviews with team members, providing constructive feedback to help them reach their full potential.
- Created and maintained a motivated team environment by providing ongoing training, support and feedback.
- Resolved escalated customer issues in a professional manner while maintaining positive relationships with customers.
Customer Service Representative
Wegmans Food Markets
10.2014 - 03.2019
- Operated cash register and accurately processed payments, returns, and exchanges.
- Developed strong knowledge base regarding product and promotions.
- Provided customers with product information and responded to inquiries courteously and promptly.
- Greeted and informed customers of products, fostering positive store experiences.
- Supported other departments within the store by providing assistance when needed.
Education
High School Diploma -
Dansville High School
Dansville, New York06.2015
Skills
- Managing the 5 Measures
- Building Relationships
- Process Improvement
- Incredible Customer Service
- Development
- Food and Human Safety
- Team-Building
Certification
SafeMark Food Safety Manager
Timeline
Bakery Department Manager
Wegmans Food Markets
01.2024 - Current
Store Operations Management Trainee
Wegmans Food Markets
11.2022 - 01.2024
Bakery Team Leader
Wegmans Food Markets
07.2021 - 11.2022
Customer Service Team Leader
Wegmans Food Markets
03.2019 - 07.2021
Customer Service Representative
Wegmans Food Markets
10.2014 - 03.2019
High School Diploma -
Dansville High School
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