Kari Yates
Lynnwood
Summary
Dynamic manager with a proven track record at Lynnwood Pups-A-Daisy, excelling in operational efficiency and team motivation. Leveraging emotional intelligence and decisive problem-solving, I enhanced care standards and streamlined processes, resulting in improved team performance and customer satisfaction. Committed to fostering a positive environment while ensuring safety and compliance.
Overview
5
5
years of professional experience
Work History
Manager
Lynnwood Pups-A-Daisy
Lynnwood, WA
09.2023 - Current
- Supervised daily dog daycare operations, ensuring safe playgroup management and consistent supervision.
- Coordinated feeding, medication, and enrichment routines according to pet parent instructions.
- Responded promptly to incidents, following safety protocols and documenting behavioral concerns clearly.
- Oversaw opening and closing duties, including facility checks, supply restocking, and sanitation standards.
- Collaborated with other supervisors to maintain a high standard of care across all aspects of the business.
- Managed daily operations efficiently, including scheduling, employee management, and recordkeeping.
- Enforced facility rules consistently for the safety of all dogs, staff, and visitors onsite.
- Coordinated staff schedules efficiently to ensure adequate coverage during peak hours without compromising quality care.
- Promoted a positive work environment with clear communication and teamwork.
- Managed daily operations, prioritizing tasks and maintaining consistent workflow
- Monitored compliance with policies, standards, and safety requirements
- Resolved operational issues quickly to minimize disruption and delays
- Trained team members on processes, expectations, and quality standards
- Improved work processes by identifying inefficiencies and implementing practical solutions
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
Customer Service
Country Farms
Lynnwood, WA
09.2021 - 2022
- Processed cash, credit, and debit transactions accurately at point of sale.
- Assisted customers with purchases, returns, and product location requests.
- Applied store policies while handling refunds, exchanges, and price checks.
- Restocked impulse items and monitored front-end supplies for readiness.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
High School Diploma -
Edmonds Woodway Highschool
Edmonds, WA05.2024
Skills
- Emotional Intelligence
- Smart Delegation
- Decisive Problem Solving
- Patience
- Determination
Timeline
Manager
Lynnwood Pups-A-Daisy
09.2023 - Current
Customer Service
Country Farms
09.2021 - 2022
High School Diploma -
Edmonds Woodway Highschool