KARIANA MELENDEZ
Sebring,FL
Summary
Experienced with bilingual customer service, focusing on resolving customer issues effectively. Utilizes communication skills to enhance client interactions and satisfaction. Track record of problem-solving in dynamic environments. Driven and dependable professional seeking a long-term, full-time position with opportunities for growth and advancement. Passionate about learning, embracing new challenges, and contributing to a collaborative team environment. Dedicated to exceeding expectations, continuously improving my skills, and building a successful career while making a positive impact within the organization.
Overview
3
3
years of professional experience
1
1
Certification
2
2
Languages
Work History
Sales Associate
Dollar Tree
10.2025 - Current
- Assisted in various roles within the store, leveraging in-depth knowledge to enhance customer experience. Demonstrated strong memory skills by recalling product details and customer preferences. A customer has a doubt or a question I make sure it’s met. I’m very efficient at what I do. Customers value my work ethic as do my coworkers. I make sure all is organized. Executed recovery tasks and organized merchandise from the truck, ensuring efficient stock management. I’m a very fast learner, I’m bilingual as well. I speak both English and Spanish. It helps when communicating with customers who don’t know English at all. I greet everyone with a smile and send them off satisfied. I’m very analytical and I try to perceive certain things or situations before they occur. I’m a great add on to the team.
- Operated cash registers and processed customer transactions efficiently.
- Managed inventory levels and restocked shelves as needed.
Front Desk Receptionist
Rosario’s nail bar
02.2025 - 04.2025
- Created a welcoming atmosphere for clients. Sat them down, made them feel comfortable. Proceeded to explain the steps needed to complete in order to be fully attended. Managed phone calls, scheduled appointments, processed contracts, and handled client transactions. Maintained a very clean area, Ensured neatness in the working environment. Aimed for client satisfaction upon departure.
- Welcomed clients with a friendly greeting at the nail bar and ensured a welcoming atmosphere at the nail bar.
- Coordinated and managed appointment scheduling for client services, and coordinated service availability for clients.
- Addressed phone inquiries to assist clients in understanding available services, and provided information about services offered at the salon.
Server / Hostess
Bori-bowls
05.2023 - 07.2023
- I received customers in, provided comfortable seating for guests. I proceeded to take their orders, keep the serving area clean. I would keep up with side task at work so they wouldn’t inconvenience others. I brought them their food, and if any changes needed to be made, I would do so. I closely offered assistance to guests throughout their visit. I would wipe down tables after each customer and clean floors to maintain a hygienic environment when necessary. Resolved customer inquiries and issues persistently to ensure complete satisfaction.
Education
Diploma - High School Education
Sebring High School
Sebring, FL05-2024
Skills
- Sales transactions
- Point of sale
- Customer service
- Product knowledge
- Inventory management
- Customer insights
- Bilingual communication
- Team collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Positive and professional
- Effective communication
- Retail sales
Certification
Basic Life Support (BLS)
LANGUAGES
English
Spanish
Interests
- Church
- Ceramics
Timeline
Sales Associate
Dollar Tree
10.2025 - Current
Front Desk Receptionist
Rosario’s nail bar
02.2025 - 04.2025
Server / Hostess
Bori-bowls
05.2023 - 07.2023
Diploma - High School Education
Sebring High School
OTHER ACTIVITIES
On my downtime or personal time, I love to be involved with anything that keeps me in utter alignment with God. So I tend to participate in a lot of church activities. I brings me great joy to congregate in the church. I also have keen eye for artistry. I did AP 3-D art in high school and participated in county art shows and won the majority of them. It’s also one of my all time favorite things to do.
CURRENT MANAGERS
- Pam, ricket, (863)368-9486
- Shakira, Montanez, (407)970-5958
- Karen, Diaz, (863)701-3765