Karielle Figueroa
Dental Professional
Kenosha,WI
Summary
Dedicated and detail-oriented dental professional with experience in patient care coordination, seeking to transition into a hands-on Dental Assistant role. Skilled in patient communication, scheduling, and administrative support, with a strong understanding of dental procedures, terminology, and office workflows. Passionate about providing exceptional patient care and eager to apply my knowledge in a clinical setting. Quick learner with a strong work ethic, excellent organizational skills, and a commitment to supporting both patients and the dental team in delivering high-quality care. Currently expanding my clinical skills to excel as a Dental Assistant.
Overview
8
8
years of professional experience
1
1
Certification
Work History
(Part-Time) Pediatric Dental Assistant
Libertyville Pediatric Dentistry
01.2025 - Current
- Provide chairside assistance during pediatric procedures, including cleanings,X-rays and restorative treatment.
- Ensure proper infection control by sterilizing instruments, disinfecting operatories, and maintaining a fully stocked treatment environment.
- Support patient care by preparing treatment rooms, assisting with procedural setup, and ensuring a smooth workflow for the dental team.
- Educate patient's and parents on post- treatment care,oral hygiene best practices and preventative dental care.
- Develop hands-on clinical skills in pediatric dentistry, expanding expertise in dental assisting techniques and patient management.
Pediatric Patient Care Coordinator
Dental Associates
01.2022 - Current
- Collaborated with interdisciplinary teams to create seamless transitions between various stages of treatment plans, enhancing continuity of care.
- Assisted with insurance- related tasks,including verifying patient coverage,coordinating pre-authorizations, and addressing billing inquires.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Coordinated scheduling of appointments to maximize healthcare providers' availability and patient convenience
- Reviewed and updated scheduling reports to maximize provider efficiency and maintain a well-structured appointment flow.
- Provided the dental team with chairside support, assisted with pediatric cleanings, instrument sterilization, operatory disinfection, and maintaining a fully stocked clinic environment when needed.
Real Estate Assistant
WGS.INC
01.2021 - 12.2021
- Company Overview: (Wille Simpson, Real Estate Broker)
- Administrative support- Managed a variety of administrative and clerical duties in the office
- Organized and sorted files and documents
- Maintained, scheduled and coordinated emails, calendars, meetings and other arrangements
- Managed back client relationships with follow up calls to ensure a high referral program from previous clients
- Used Microsoft and excel to compose, prepare and distribute professional letters and memos to clients
- Prepared excel spreadsheet, documents, and reports
- (Wille Simpson, Real Estate Broker)
Sales, Social Media, and Customer Service Lead
Tropical Tan
01.2018 - 01.2021
- Sales - Remained knowledgeable about product details and promotions, worked for sales-based commission, achieved top monthly sales among Tropical Tan employees multiple times
- Social Media Marketing - posted hourly to Instagram, Facebook, Snapchat, and Twitter to share promotions and opportunities; interacted with clients and potential customers, handled, edited and made all posts for the business
- Customer Service Lead - Trained new employees to greet clients and schedule appointments with exceptional customer service, to manage opening and closing responsibilities independently during shifts, and to maintain a clean and welcoming space, responsible for checking in clients and maintaining the computer at all times, handling proper administrative & business operations
Sales Associate
Champs Sports
01.2017 - 01.2020
- Sales - Introduced guests to promotions and specials, practiced friendly customer-first approach in all guest interactions
- Cash-handling - Counted cash in register drawer at beginning and end of shift
- Store maintenance duties - Restocked, arranged, and organized merchandise on sales floor, participated in auditing of inventory
Education
High School Diploma -
Lakes Community Highschool
Lake Villa, IL 05.2001 -
Associate of Science - Liberal Arts And Sciences
Gateway Technical College
Kenosha, WI 05.2001 -
Skills
- Continuing education commitment
- Patient care coordination
- Strong experience with customer service
- Learning agile
- Professionalism and ethics
- Friendly and energetic team player
Certification
Basic Life Support Certification (BLS) - American Safety and Health Institute
Timeline
(Part-Time) Pediatric Dental Assistant
Libertyville Pediatric Dentistry
01.2025 - Current
Basic Life Support Certification (BLS) - American Safety and Health Institute
01-2024
Pediatric Patient Care Coordinator
Dental Associates
01.2022 - Current
Real Estate Assistant
WGS.INC
01.2021 - 12.2021
Sales, Social Media, and Customer Service Lead
Tropical Tan
01.2018 - 01.2021
Sales Associate
Champs Sports
01.2017 - 01.2020
High School Diploma -
Lakes Community Highschool
05.2001 -
Associate of Science - Liberal Arts And Sciences
Gateway Technical College
05.2001 -
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