Summary
Overview
Education
Work History
Skills
Languages
Timeline
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Karielys Vazquez Torres

Spring,TX

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service with knowledge of service delivery and proven multitasking abilities.

Overview

6
6
years of professional experience

Education

Bachelor of Science -

University of Houston
Houston, TX
12.2023

Associate of Arts -

Lone Star College
The Woodlands, TX
08.2021

Work History

Custodial Services

VillaSport Athletic Club & Spa
02.2018 - Current
  • Assigned job duties and monitored performance against objectives.
  • Trained and mentored new staff on protocols.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Addressed customer feedback and complaints to maximize satisfaction.
  • Promoted efficient inventory practices among team members.
  • Monitored staff performance and provided feedback to drive productivity.

Sales Associate

Hollister.Co
09.2017 - 01.2018
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs, paying attention to special needs or wants, and resolving concerns.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Skills

  • Skilled Collaborator
  • Rapid and Adaptive
  • Effective Cross Functional Communicator
  • Solutions Oriented Professional
  • High Achiever
  • Strategic Planning

Languages

Spanish
English

Timeline

Custodial Services

VillaSport Athletic Club & Spa
02.2018 - Current

Sales Associate

Hollister.Co
09.2017 - 01.2018

Bachelor of Science -

University of Houston

Associate of Arts -

Lone Star College

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Karielys Vazquez Torres