Karielys Vazquez Torres
Spring,TX
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service with knowledge of service delivery and proven multitasking abilities.
Overview
6
6
years of professional experience
Education
Bachelor of Science -
University of Houston
Houston, TX12.2023
Associate of Arts -
Lone Star College
The Woodlands, TX08.2021
Work History
Custodial Services
VillaSport Athletic Club & Spa
02.2018 - Current
- Assigned job duties and monitored performance against objectives.
- Trained and mentored new staff on protocols.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Addressed customer feedback and complaints to maximize satisfaction.
- Promoted efficient inventory practices among team members.
- Monitored staff performance and provided feedback to drive productivity.
Sales Associate
Hollister.Co
09.2017 - 01.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs, paying attention to special needs or wants, and resolving concerns.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Skills
- Skilled Collaborator
- Rapid and Adaptive
- Effective Cross Functional Communicator
- Solutions Oriented Professional
- High Achiever
- Strategic Planning
Languages
Spanish
English
Timeline
Custodial Services
VillaSport Athletic Club & Spa
02.2018 - Current
Sales Associate
Hollister.Co
09.2017 - 01.2018
Bachelor of Science -
University of Houston
Associate of Arts -
Lone Star College
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