Karim Dabaja
Dearborn ,MI
Summary
Experienced business owner with a strong background in operations management and customer engagement, including notable success at KDGraphics. Demonstrated expertise in project management, strategic planning, and operational efficiency, resulting in improved operational performance and elevated customer satisfaction. Proficient in project estimating and skilled at building lasting client relationships while guiding teams toward achieving exceptional results.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Owner
KDGraphics
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Vinyl Installer
Artistic Element
02.2020 - 01.2024
- Ensured smooth operations by troubleshooting equipment issues as they arose, minimizing downtime during installations.
- Streamlined workflow processes by maintaining organized workspaces and keeping inventory well-stocked at all times.
- Assisted in training new staff members on industry best practices, contributing to an efficient and skilled workforce.
- Boosted company reputation through meticulous attention to detail in each vinyl installation job completed.
Education
Construction Management -
Monroe County Community College
Monroe, MISkills
- Small business operations
- Customer relations
- Project management
- Operations management
- Project estimating
- Strategic planning
Certification
OSHA 30
Timeline
Vinyl Installer
Artistic Element
02.2020 - 01.2024
Owner
KDGraphics
Construction Management -
Monroe County Community College
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