Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Karim Hussein

Stamford

Summary

Dynamic customer service professional with proven expertise at Propark Mobility, excelling in problem resolution and active listening. Adept at enhancing customer satisfaction through effective communication and product knowledge. Recognized for training new staff and improving service processes, contributing to a more efficient and supportive team environment.

Overview

2026
2026
years of professional experience

Work History

Customer Service Representative

Propark Mobility
Stamford, CT
12.2022 - Current
  • Resolved customer inquiries through various communication channels, ensuring prompt and accurate responses.
  • Assisted in processing orders and returns, maintaining accuracy in transactions and documentation.
  • Provided product information and support to enhance customer experience and satisfaction levels.
  • Collaborated with team members to improve service delivery processes and workflow efficiency.
  • Trained new staff on company policies, procedures, and customer service best practices to foster a supportive environment.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Kitchen Staff Member

Shack Shake
Stamford, CT
2023 - 2024

Barista

Donut Delight
Stamford, CT
01.2022 - 2023

Education

High School Diploma -

Mohamed Korim

Software Engineering

Norwalk Community College
Norwalk, Connecticut, CT

Skills

Customer service

Active listening

Critical thinking

Data entry

Customer relations

Problem resolution

Product knowledge

Administrative support

Timeline

Customer Service Representative

Propark Mobility
12.2022 - Current

Barista

Donut Delight
01.2022 - 2023

Kitchen Staff Member

Shack Shake
2023 - 2024

High School Diploma -

Mohamed Korim

Software Engineering

Norwalk Community College
Karim Hussein