Dynamic and results-driven professional with expertise in customer account management, deal closure, and exceptional problem-solving abilities. Dedicated to delivering exceptional customer satisfaction and consistently exceeding sales targets. Highly skilled in merchandising, operations management, and team leadership, with a strong track record of achieving outstanding customer service and sales objectives.
Overview
3
3
years of professional experience
Work History
Sales Associate
Nike Factory Store
Paramus, NJ
01.2023 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Welcomed and assisted customers, providing positive first impressions.
Assisted customers with product selection and ensured merchandise availability.
Addressed customer inquiries regarding sizing, accessories, and proper care for merchandise.
Built lasting customer relationships and employed up-selling strategies to increase revenue.
Merchandise Operations Supervisor
ItSugar
American Dream East Rutherford
10.2021 - 01.2023
Motivated and trained employees to maximize team productivity.
Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Managed internal operational standards and productivity targets.
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Managed store inventory effectively using inventory management systems and processes.
Oversaw timely unloading of trucks, sorted, and stocked products in the backroom and shelves.
Developed and executed merchandising strategies to create visually appealing displays on the sales floor and store windows.
Supervised and coordinated work delegation among staff to ensure exceptional customer service and smooth store operations.
Feeder Associate
ManpowerGroup
Secaucus, NJ
10.2020 - 06.2021
Multi-tasked to keep all assigned projects running effectively and efficiently.
Cleaned warehouse area to maintain safe working environment and reduce airborne particulate matter.
Reviewed job tickets to determine product and quantity to load.
Loaded and positioned raw materials in loading and feeding mechanisms.
Assigned trailers to drivers and inputted information into the system.
Monitored trailer and volume forecasts and maintained reports and databases for daily operations.
Accurately managed time cards and ensured efficient operations.
Education
Associate of Arts - Fashion Design And Merchandising
Montclair State University
Montclair, NJ
05.2025
Associate of Science - Business Administration
Bergen Community College
Paramus, NJ
12.2022
Skills
Bilingual (English and Arabic)
Strong Communication
Product Knowledge and Numeracy
Software Proficiency (ADP, Raymark)
Precise Payroll Management
Timeline
Sales Associate
Nike Factory Store
01.2023 - Current
Merchandise Operations Supervisor
ItSugar
10.2021 - 01.2023
Feeder Associate
ManpowerGroup
10.2020 - 06.2021
Associate of Arts - Fashion Design And Merchandising