Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karima Muhammad

Frederick,MD

Summary

Focused employee with over six years of hands-on administration experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong skills paired with accurate record keeping and time management abilities. Committed to providing outstanding support to staff and guests.

Overview

11
11
years of professional experience

Work History

Assistant/Coordinator

Conducere Consulting
Maryland
01.2021 - Current
  • Managed project timelines and teams to ensure the successful and timely completion of consulting projects
  • Scheduled client meetings to discuss project updates and issues
  • Respond to client questions and concerns in a timely manner
  • Prepared correspondence, financial reports, PowerPoint presentations and meeting materials.

Medication Technician

Brightview Assisted Living
Columbia, Maryland
05.2023 - 02.2025
  • Participated in continuing education programs related to medication management.
  • Maintained accurate records of all medication administered to residents.
  • Adhered to HIPAA regulations when handling confidential patient information.
  • Ensured that all prescribed medications were taken as ordered by physician.
  • Responded promptly to requests for assistance from nurses and other staff members.

Customer Service Representative

JetBlue Airlines
Baltimore, Maryland
01.2024 - 12.2024
  • Processed payments for tickets, baggage fees, and other services.
  • Verified identification of travelers before allowing them to board the plane.
  • Maintained logs of all departing flights including number of passengers boarded and any irregularities that occurred during the process.
  • Greeted customers in a friendly and professional manner.

• Facilitated communication between airline crew members and ground staff regarding updates on flight status changes

Receptionist

PET+E.R
Columbia, MD
01.2019 - 02.2022
  • Processed payments and updated accounts to reflect balance changes.
  • Greeted and welcomed clients and patients upon arrival, providing them with necessary paperwork
  • Maintained patient accounts by obtaining, recording and updating personal and financial information.
  • Triaged or emergency patients to route to appropriate surgeon or treatment area.

Bank Teller

Wells Fargo
Charlotte, NC
01.2015 - 12.2018
  • Maintained confidentiality of bank records, transactions and customer information.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.

Education

Trade School - Certified Medication Technician

Top Knowledge
Baltimore, MD
03-2024

High School Diploma -

Marvin high
01.2015

Some College (No Degree) - Business Administration

Anne Arundel Community College
Arnold, MD

Skills

  • Time management
  • Cash handling,
  • Customer service
  • Interpersonal skills
  • Hospitality Guest services
  • Conflict Resolution
  • Schedule Management
  • Multitasking and Prioritization
  • Records Management
  • Computer Proficiency
  • Office Administration

Timeline

Customer Service Representative

JetBlue Airlines
01.2024 - 12.2024

Medication Technician

Brightview Assisted Living
05.2023 - 02.2025

Assistant/Coordinator

Conducere Consulting
01.2021 - Current

Receptionist

PET+E.R
01.2019 - 02.2022

Bank Teller

Wells Fargo
01.2015 - 12.2018

Trade School - Certified Medication Technician

Top Knowledge

High School Diploma -

Marvin high

Some College (No Degree) - Business Administration

Anne Arundel Community College
Karima Muhammad