Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karimar Ortiz

Tampa ,FL

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

8
8
years of professional experience

Work History

Retail Sales Coordinator

TJ Max
04.2021 - Current
  • Boosted sales performance by implementing effective visual merchandising strategies.
  • Enhanced customer satisfaction through attentive service and product recommendations.
  • Assisted in the planning and execution of seasonal merchandising resets, optimizing product placement for maximum exposure.
  • Managed cash registers accurately, reconciling daily receipts and preparing bank deposits as needed.

Assistant Manager

Rice N Beans
12.2019 - 04.2021
  • Addressed service gaps with targeted initiatives to exceed customer expectations.
  • Cultivated cohesive team environment by providing clear direction and support.
  • Identified inefficiencies to propose actionable improvements for overall workflow.
  • Developed contingency plans with team to address potential disruptions.

Server

Rice N Beans
09.2018 - 12.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Host

Rice N Beans
04.2017 - 09.2018
  • Enhanced atmosphere with attentive service and personalized attention.
  • Managed reservations to optimize seating and minimize wait times.
  • Improved guest satisfaction by welcoming visitors and providing exceptional service.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered phone calls to take orders, give information and document reservations.

Education

Wharton High School
Wesley Chapel, FL
05.2014

Skills

  • Customer service
  • Decision-making
  • Follow-up calls
  • Teamwork and collaboration
  • Multitasking and prioritizing
  • Problem-solving
  • Attention to detail
  • Multitasking Abilities
  • Excellent communication
  • Customer satisfaction
  • Team leadership
  • Adaptability and flexibility
  • Product presentation

Languages

Spanish
Native or Bilingual

Timeline

Retail Sales Coordinator

TJ Max
04.2021 - Current

Assistant Manager

Rice N Beans
12.2019 - 04.2021

Server

Rice N Beans
09.2018 - 12.2018

Host

Rice N Beans
04.2017 - 09.2018

Wharton High School

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Karimar Ortiz