Calm, detail-oriented professional with experience handling high-volume interactions in fast-paced environments. Skilled in clear verbal communication, active listening, and accurately gathering information while maintaining professionalism under pressure. Demonstrated ability to follow established procedures, multitask effectively, and make sound decisions in time-sensitive situations.
Overview
4
4
years of professional experience
Work History
Retail Sales Coordinator
Johnstons Meat Merket
11.2023 - Current
Assisted in managing inventory levels, ensuring product availability for customer needs.
Supported team in executing visual merchandising standards to enhance store presentation.
Collaborated with sales team to address customer inquiries and provide product information.
Processed transactions accurately at point of sale to maintain operational efficiency.
Maintained cleanliness and organization of retail space to improve shopping experience.
Participated in training sessions to learn about product features and sales techniques.
Engaged with customers to build relationships and encourage repeat business opportunities.
Established strong rapport with vendors, negotiating favorable terms on shipments and deliveries.
Organized special events and promotions to drive foot traffic and increase overall sales revenue.
Handled customer complaints professionally, resolving issues promptly and effectively.
Maintained a clean, attractive store environment that facilitated positive customer experiences.
Provided training and guidance to new employees, fostering a supportive team environment.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Examined incoming inventory, merchandised shelves and prevented shrinkage.
Researched issues to obtain appropriate answers to customer inquiries.
Construction Worker
Vargas Quality Construction
06.2023 - 12.2023
Operated heavy machinery to complete excavation and foundation tasks efficiently.
Assisted in construction site preparation, ensuring compliance with safety regulations.
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Gathered and disposed of worksite debris to remove safety hazards.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
Maintained tools and equipment, ensuring optimal performance and safety standards.
Ice Cream Server
Arctic Scoop
08.2021 - 10.2021
Provided exceptional customer service by promptly serving ice cream and addressing customer inquiries.
Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
Implemented efficient scooping techniques that improved order turnaround time during busy shifts.
Monitored equipment functionality, reporting issues promptly to maintain operational efficiency.
Greeted incoming customers and provided reliable, friendly customer service.
Prepared ice cream orders quickly while adhering to proper food safety guidelines.