Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Owner/Operator
Jackson Mobile Notary
Grants Pass, Oregon
11.2023 - Current
Identified new avenues for growth through comprehensive market research.
Built strong relationships with suppliers and vendors, negotiating terms to benefit the company.
Ensured compliance with all local laws and regulations related to the business operations.
Monitored and managed cash flow to maintain efficient resource budgeting.
Analyze financial statements to monitor fiscal well-being on a monthly basis
Managed financial records with precision while maintaining an organized ledger system.
Processed accounts receivable and payable and handled bank reconciliations.
Performed month-end closing activities: Prepared accruals and adjusting entries.
Owner/Operator
Fern’s Market & Deli
Monte Rio, CA
07.2016 - 09.2019
Developed business plan and budget to maximize profitability.
Maintained relationships with vendors and suppliers in order to secure favorable terms on materials/services.
Effectively handled all aspects of the business on a daily basis, from managing staff to tracking sales and maintaining accurate inventory records.
Executed daily bank account reconciliations.
Maintained accurate records of incoming and outgoing payments, ensuring the accuracy of accounts receivable ledger.
Conducted regular audits to identify areas for improvement in the cash applications process.
Conducted regular research on unapplied cash items to promptly resolve outstanding issues.
Effectively handled and addressed customer concerns related to payment matters and account balances, both over the phone and via email.
Ensured the integrity of accounting records by consistently verifying and posting account transactions.
Collections Supervisor
Wells Fargo Dealer Services
Santa Rosa, California
03.2003 - 08.2014
Guided/directed employees on effective collection techniques aligned with company policy.
Ensured accuracy of financial statements for credit evaluation purposes.
Monitored collection staff's daily work flow and offered necessary feedback and coaching.
Created monthly reports to track account activity to measure progress towards given goals.
Investigated escalated customer inquiries or disputes concerning billing errors or discrepancies.
Ensured compliance with all applicable laws, regulations, policies and procedures related to collections activities.
Received and submitted payments and applied amounts to customer balances.
Education
QuickBooks Certification - Accounting/Bookkeeping
Intuit
Online
02-2024
Skills
Documentation And Reporting
Negotiation
Relationship Management
Customer Relations
Financial statement preparation
Account Reconciliation
Dispute Resolution
Cash Management
Payment Processing
All Microsoft Applications
SQL Management
Team Collaboration
Self Motivation
Effective Communication
Teamwork/Collaberation
Telephone and email etiquette
Report Preparation
Multitasking
Spreadsheet tracking
Financial Documentation
Bookkeeping
CRM Software
Quickbooks expertise
Payment Transactions
Payment Collection
Problem-solving aptitude
Accomplishments
Wells Fargo President Cup Award for exceptional customer service
Certification
State of Oregon Notary/Signing Agent
Timeline
Owner/Operator
Jackson Mobile Notary
11.2023 - Current
Owner/Operator
Fern’s Market & Deli
07.2016 - 09.2019
Collections Supervisor
Wells Fargo Dealer Services
03.2003 - 08.2014
QuickBooks Certification - Accounting/Bookkeeping
Intuit
State of Oregon Notary/Signing Agent
Similar Profiles
LeAundra CoyleLeAundra Coyle
Independent Notary Public/ Loan Signing Agent at Jackson Edwards Notary And Business ServicesIndependent Notary Public/ Loan Signing Agent at Jackson Edwards Notary And Business Services