Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
StoreManager
Karin Bentz

Karin Bentz

Johnson City,TN

Summary

Experienced with building strong client relationships and closing sales. I am reliable, confident and hardworking. Utilises deep product knowledge to provide tailored solutions that address customer needs. Track record of consistently achieving sales targets and contributing to team success through effective communication and negotiation skills. I’m that person that wants to continually grow, improve and develop. I demonstrate empathy and active listening skills. Building trust and loyalty with clients, were my signature trade. In the many years I worked for Bassett Furniture as a Design and Sales Associate, I never had any returned merchandise. My order and deposit entries into our Storis software program was without error. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognised for taking proactive approach to identifying and addressing issues, I am entrepreneurial and will come up with positive ways to be the best representative for the growth and good name of any Company.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Design and Sales Consultant

Bassett Furniture

Sales Associate

Bassett Furniture
02.2019 - 04.2024
  • Consistently exceeded monthly sales targets through effective product knowledge and persuasive selling techniques
  • Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
  • Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
  • Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
  • Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
  • Maintained a clean and organized work environment to enhance the shopping experience for customers
  • Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
  • Recognised as a top performer within the sales team for consistently meeting or exceeding sales quotas on a monthly basis

Business Owner & Slimming Technician

Reshape Clinique
12.2014 - 01.2018
  • Founded and operated a successful business for years, overseeing all aspects of operations
  • Developed and implemented strategic business plans to drive growth and increase profitability.
  • Established strong vendor relationships to negotiate favorable pricing terms
  • Maintained high levels of customer satisfaction through exceptional service delivery
  • Served as the primary point of contact for all customer inquiries or concerns
  • Streamlined operational processes resulting in improved efficiency.

Education

High school diploma - Commerce Marketing Retailing Business Bookkeeping

Labori High School
Paarl, Western Cape
11.1973

Skills

  • Typing proficiency
  • Advocacy for independence
  • Continuous improvement
  • Experienced driver
  • Microsoft Word expertise
  • Negotiation skills
  • Telemarketing
  • Retail sales
  • Personal assistant
  • Microsoft Office proficiency
  • Sales strategy execution
  • Effective communication
  • Fluent in English
  • Order entry
  • Marketing knowledge
  • Computer skills
  • Customer service excellence
  • Outside sales strategies
  • Cash register management
  • Basic math skills
  • Sales support functions
  • Supervisory skills
  • Upselling techniques
  • Cash handling expertise
  • Phone etiquette
  • Organizational skills
  • Entrepreneurial mindset
  • Home care services knowledge
  • Inside sales strategies
  • Sales

Certification

  • Driver's License - Present
  • Interior Design Sales Consultant - Present
  • First Aid - Present
  • Physiosymetrist - Present

Languages

Afrikaans - Fluent
English - Fluent

Additional Information

Referrals of Employers and friends are available when needed. Over the years I had the privilege to build strong relationships with well known celebrities and successful business owners of whom some were clients of mine. Their influence and support are still very present in my life. Their loyalty is priceless and contributes to live a more meaningful and blessed life.

Timeline

Sales Associate

Bassett Furniture
02.2019 - 04.2024

Business Owner & Slimming Technician

Reshape Clinique
12.2014 - 01.2018

Design and Sales Consultant

Bassett Furniture

High school diploma - Commerce Marketing Retailing Business Bookkeeping

Labori High School