Karin Bright
Ashmore,IL
Summary
Dynamic Administrative Assistant with proven expertise at the City of Charleston, IL, excelling in customer service and data entry. Skilled in HIPAA compliance and training new hires, demonstrating strong organizational abilities and a commitment to excellence in office administration.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
City of Charleston, IL
02.2024 - 03.2025
- Managed office communications, ensuring timely responses and clear information flow.
- I input parking tickets and ordinance violations in the system
- Assisted with FOIA requests
- Input collections information into the system
- Assisted with organizing court documents
Customer Service Advocate
Blue Cross Blue Shield of Illinois
12.2004 - 10.2021
- Assisted customers with inquiries and resolved issues through effective communication.
- Handled claim processing and called Providers for additional information.
- Assisted in training new hires
- Did membership updates
- Assisted with legal issues
- Updated Standard Authorization Forms
- Met the requirements of HIPAA every year
Education
Mattoon High School
Mattoon, ILSkills
- Customer service
- Data entry
- Computer skills
- Office administration
Timeline
Administrative Assistant
City of Charleston, IL
02.2024 - 03.2025
Customer Service Advocate
Blue Cross Blue Shield of Illinois
12.2004 - 10.2021
Mattoon High School
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