Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Karin Hanson

Cedar Rapids,Iowa

Summary

Experienced and dedicated Administrative Assistant with a friendly demeanor and the ability to handle diverse tasks in various office environments. Skilled in providing clerical and operational support with minimal oversight. Well-versed in managing paperwork and project needs.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Administrative Assistant-Fleet & Facilities Maint.

City of Cedar Rapids
10.2011 - Current
  • Provide a variety of administrative/clerical duties for the Fleet Services and Facilities Maintenance Divisions.
  • Receive, verify, and process and receipts and invoices.
  • Update and maintain department website and intranet pages, documents, and links.
  • Prepare and submit Council Agenda items.
  • Keep office equipment functional and manage office supplies inventory.
  • Manage and edit program data for Facilities Maintenance's work order system; assist with entry and review of work orders and invoices; generate and distribute monthly billings and reports.
  • Process construction and payment documents for ADA and CIP projects and contracts.
  • Register new vehicles and equipment as needed.
  • Managed the assignment of license plates to vehicles and equipment while maintaining and tracking the City's inventory.

Administrative Assistant - Engineering Division

City of Cedar Rapids
03.2002 - 10.2011
  • Prepared and submitted Council Agenda items.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Composed, distributed, and filed letters, memos, and other written correspondence as required by staff.
  • Kept office equipment functional and managed office supplies inventory.
  • Created and disseminated manuals for Capital Improvement Projects.
  • Received, sorted, photocopied, and distributed mail, correspondence, and contract/project documents accordingly.
  • Answered incoming calls, took messages, and routed correspondence.
  • Was involved in a LEAN process to improve the council agenda process.
  • Processed excavation permits and grading bonds for contractors.

Police Records Technician

City of Cedar Rapids
06.1994 - 03.2002
  • Took crime reports from the public by telephone or in person.
  • Provided customer service to citizens requesting information and copies of reports.
  • Performed data entry of information for files and records into the I/LEADS or NCIC databases.
  • Processed subpoenas, warrants, and other court-related documents.
  • Typed, copied, distributed, and filed police reports as well as prepared documents for submission to the County Attorney.
  • Searched databases for information needed by patrol or investigative divisions.
  • Prepared documents for court appearances.
  • Maintained filing systems by organizing and storing paper and electronic documents.
  • Transcribed machine-dictated reports from officers or detectives; also performed real-time transcription as needed.

Education

Some College (No Degree) - Accounting And Economics

Hamilton Business College
Cedar Rapids, IA
01-1992

Some College (No Degree) - Paralegal

Kirkwood Community College
Cedar Rapids, IA
01-1987

High School Diploma -

Jefferson High School
Cedar Rapids
06-1986

Skills

  • Microsoft Office and Adobe
  • Excel spreadsheets
  • I/LEADS database
  • NCIC certification (prior)
  • Micromain Premium database
  • Database Management and Data Entry
  • Filing and data archiving
  • Clerical Support
  • Invoice Processing
  • Work order billings and reporting
  • Proofreading
  • Resourceful

Affiliations

  • Gardening and food preservation
  • Volunteer for Iowa Humane Alliance, lead craft team volunteer.
  • Avid crafter and creator

Certification

  • NCIC (National Crime Information Center) June 1994

References

References available upon request.

Timeline

Administrative Assistant-Fleet & Facilities Maint.

City of Cedar Rapids
10.2011 - Current

Administrative Assistant - Engineering Division

City of Cedar Rapids
03.2002 - 10.2011

Police Records Technician

City of Cedar Rapids
06.1994 - 03.2002

Some College (No Degree) - Accounting And Economics

Hamilton Business College

Some College (No Degree) - Paralegal

Kirkwood Community College

High School Diploma -

Jefferson High School
Karin Hanson