Summary
Work History
Education
Skills
Languages
Timeline
Generic

Karin Ho

Katy,TX

Summary

Dynamic and results-driven individual with a proven track record at the service industry, excelling in customer service and team player. Recognized for training staff to elevate guest experiences while maintaining high service standards under pressure.

Work History

Manager

Araki Sushi
Palo Alto, CA
2024 - 2026
  • Trained and mentored staff, fostering a collaborative team environment.
  • Streamlined scheduling processes, improving shift coverage and employee satisfaction.
  • Implemented inventory management procedures to optimize stock levels.
  • Supervised daily operations ensuring compliance with health and safety regulations.
  • Enhanced customer service through staff training on menu knowledge and guest interactions.

Head Server

Sushi Arashi
San Jose, CA
2017 - 2024
  • Supervised dining room operations, ensuring high service standards and guest satisfaction.
  • Trained and mentored new staff on menu offerings and service techniques.
  • Coordinated with kitchen staff to streamline food delivery and minimize wait times.
  • Managed guest reservations and seating arrangements to optimize table turnover.

Server

Kenzo Sushi
San Jose, CA
2013 - 2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.

Office Assistant

Golden Gate Language Schools
Campbell, CA
2014 - 2015
  • Assisting current ESL as well as prospective clients in person, by phone and email.
  • Managing general clerical tasks such as cordoning schedules and updating files.
  • Interpreting common language to help students communicate.

Education

Associate of Science - Business Administration

San Jose City College
San Jose, CA

Skills

  • Customer service
  • Multitasking
  • Time management
  • POS Operating / Cash handling
  • Able to work under pressure
  • Team Player

Languages

English
Professional Working
Swedish
Native or Bilingual
Vietnamese
Professional Working

Timeline

Manager

Araki Sushi
2024 - 2026

Head Server

Sushi Arashi
2017 - 2024

Server

Kenzo Sushi
2013 - 2018

Office Assistant

Golden Gate Language Schools
2014 - 2015

Associate of Science - Business Administration

San Jose City College

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