Summary
Overview
Work History
Education
Skills
Timeline
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Karin Reynolds

Prescott,Arizona

Summary

Self- motivated individual with 18 years' experience encompassed with a sales, customer service, human resources, administrative, and marketing background.

Overview

11
11
years of professional experience

Work History

Recruiter

SelectQuote
03.2020 - Current
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Developed recruiting strategies to identify qualified candidates and build network.


Achievements:

  • Recruiter of the month 3x, recognition for performance, won multiple incentives


Ancillary Sales Agent

SelectQuote
09.2019 - 03.2021

The nation’s #1 direct to consumer insurance agency – offering not only life insurance, but home, auto, Medicare, and more


Duties included:

  • handled inbound leads and conduct a needs analysis to determine what insurance products will fit the client’s needs. This consisted of dental, vision, cancer, critical illness, hospital, and accidental death & dismemberment.


Achievements:

  • Won multiple incentives for sales and metric driven goals


  • Reason for leaving: I was a Flex Recruiter doing sales half the year and recruiting the other half. I was given an offer to stay in recruiting.


Business Development Coordinator

York Dodge Jeep Ram
08.2016 - 02.2019

Dealership specializing in new & used vehicles


Duties included:

  • Ran the Vehicle Exchange Program to generate business by monitoring and contacting all service customers and internet leads
  • Worked with customers to help determine automotive needs
  • Scheduled customer appointments to meet with a sales associate for potential sales


Achievements:

Chosen to run their new program, recognition for the success, exceeded quotas


Reason for leaving: Eliminated the department

Sales Account Executive

Davidsons Inc.
03.2016 - 07.2016

One of the largest and most progressive firearms wholesalers in America


Duties included:

  • Responsible for outbound cold calling and warm leads, establishing and growing relationships with our customers all across the country through outbound phone, email, sms, and online orders


Achievement:

  • Doubled revenue quota


Reason for leaving: I was let go due to time off needed in a family emergency


Inside Sales Account Representative

Revana/TTEC
09.2015 - 02.2016

Third party call center Dell Computers campaign-Dell Computers


Duties included:

  • Informed customers of promotions to increase sales productivity and volume.
  • Achieved or exceeded company-defined sales quotas.
  • Outbound calls to customers to discuss and ascertain needs, tailor solutions and close


Reason for leaving: I relocated


Outbound Sales Representative

Revana/TTEC
12.2014 - 09.2015

Third-party call center with multiple campaigns

  • Nissan/Infiniti


  • Duties included:
  • Utilize Salesforce to call existing customers, providing superior customer service with a focus on up- selling
  • Multi- tasking and prioritizing in a fast pace environment
  • Handle inbound calls and address customers to the right department
  • Provide education, support, and sales information to customers


Achievement:

  • Recognized as Pilot Loyalty Sales Representative of the month for transfer percentage, won "Be nice award" for my team work, top performer, exceeded metrics

  • Reason for leaving: Better pay for a different campaign in the company

Staffing Consultant

Hire Resolve
01.2013 - 07.2014

Top Recruitment agency in South Africa that opened their first US branch

  • Full cycle recruitment for Mining, Aggregates, Construction, and Engineering industries for the USA/Canada


  • Duties included:
  • Interview multiple candidates daily
  • Sourced, screened, and qualified potential candidates for job order
  • Prospected businesses to help with their hiring needs


Achievement:

  • First US employee, Sales Person of the month, 2014, Introduced web- based training to further the career path development of the team


Reason for leaving: I Relocated

Education

Certificate-Business Academy -

Canyon Springs High School
Moreno Valley, CA

DIPLOMA -

Canyon Springs High School
Moreno Valley, CA
06.2004

Skills

  • Quotas and Metrics
  • Customer service
  • Inbound and Outbound Leads
  • Persuasive
  • Confident
  • Driven
  • Coachable
  • Empathetic
  • Adaptable
  • Competitive
  • Team Player
  • Diligent
  • Hard worker

Timeline

Recruiter

SelectQuote
03.2020 - Current

Ancillary Sales Agent

SelectQuote
09.2019 - 03.2021

Business Development Coordinator

York Dodge Jeep Ram
08.2016 - 02.2019

Sales Account Executive

Davidsons Inc.
03.2016 - 07.2016

Inside Sales Account Representative

Revana/TTEC
09.2015 - 02.2016

Outbound Sales Representative

Revana/TTEC
12.2014 - 09.2015

Staffing Consultant

Hire Resolve
01.2013 - 07.2014

Certificate-Business Academy -

Canyon Springs High School

DIPLOMA -

Canyon Springs High School
Karin Reynolds