Karin Werner

• Maintain a high level of professionalism when interacting with external parties during the verification process.
• Demonstrate excellent attention to detail while handling sensitive client information, ensuring confidentiality at all times.
• Prioritize workload efficiently, managing multiple cases simultaneously without compromising on quality or accuracy.
• Contribute to a positive work environment by actively sharing knowledge with team members.
• Verify client information by analyzing existing evidence on file.
• Comply with HIPAA guidelines and regulations for confidential patient data.
• Apply problem-solving skills when faced with challenges or discrepancies during the verification process, seeking guidance from supervisors when needed.
• Maintain a strong knowledge of basic medical terminology to better understand services and procedures.
• Assist patients with understanding personalized insurance coverage and benefits.
• Handle incoming calls to provide office details, address inquiries, and route calls to appropriate personnel.
• Make contact with insurance carriers to discuss policies and individual patient benefits.
• Obtain updated contact information from all subjects and verified data for accuracy.

Started career as Front Desk Receptionist.

Scheduling appointments, collecting copays and patient balances.

Coordinated charge entry, insurance billing, posting, and patient billing as practice expanded.

Supported credentialing department during onboarding of new providers.

Performed insurance verification for Allergy Immunology benefits in response to the expansion of locations and team placements.