Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karina Abuhamdha

Milwaukee,WI

Summary

Dependable, energetic multitasker, Eager to boost the level of customer satisfaction through delivery of superb customer service and demonstration of effective safety and comfort protocols. Motivated, experienced server with excellent communication skills. Looking for a position where I can apply my skills to the success of the establishment.

Overview

7
7
years of professional experience

Work History

Coach

Solidcore
03.2023 - Current

Energetic fitness coach, who motivates and pushes clients to get out of their comfort zone. Assisting clients in correct form and mobility, informing clients on the science behind their actions. Maintaining professional relationship's, staying knowledgeable to provide the best experience possible.

  • Offered constructive feedback to clients to help reach goals.
  • Assisted clients in setting and achieving personal and professional goals.
  • Developed and maintained network of professional resources to refer clients to.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Encouraged clients to find creative solutions to problems and maintain motivation.
  • Developed and delivered effective and engaging coaching sessions to improve performance.
  • Developed relationships with clients to provide ongoing support and encouragement.
  • Analyzed client feedback to adjust coaching sessions accordingly.
  • Utilized various coaching models and techniques to maximize client success.

Lead Server

The Steakout
02.2021 - 05.2024
  • Enhanced customer experience by providing attentive and personalized service during their dining visit.
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
  • Resolved customer complaints promptly and professionally, maintaining positive relationships with patrons.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Phlebotomist

Mantality Health
10.2020 - 01.2022
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.

Car Sales Assistant

Schlossmann Honda City
10.2017 - 09.2020
  • Increased efficiency by implementing new processes and providing administrative support to management.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Built strong relationships with clients, leading to repeat business and referrals.
  • Delivered exceptional service, consistently meeting or exceeding performance metrics.

Education

High School Diploma -

Ronald Reagan
Milwaukee, WI
05.2016

Skills

  • Guest Relations
  • Menu Memorization
  • Customer Service
  • Public Speaking
  • Cleanliness and Sanitation
  • Time management
  • CPR certified
  • Patience Maintenance
  • Multitasking Abilities

Timeline

Coach

Solidcore
03.2023 - Current

Lead Server

The Steakout
02.2021 - 05.2024

Phlebotomist

Mantality Health
10.2020 - 01.2022

Car Sales Assistant

Schlossmann Honda City
10.2017 - 09.2020

High School Diploma -

Ronald Reagan
Karina Abuhamdha