Karina Alfaro
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Outside Sales Manager
Crane Equipment Service
Palatine, Illinois
07.2026 - Current
- Cultivated strong customer relationships with contractors and industrial accounts to drive repeat business.
- Achieved sales performance goals through consistent tracking and analysis of metrics.
- Coordinated site visits with internal decision-makers to assess equipment project needs and align solutions.
- Trained new sales representatives with on-board infield shadowing and internal knowledge.
- Developed quotes for overhead crane projects, repairs, parts, and maintenance.
- Negotiated pricing terms with customers to maximize profits while maintaining customer loyalty.
Territory Sales Manager
Crane 1
07.2024 - 07.2026
- Achieved greater market penetration and improved brand visibility through targeted sales initiatives.
- Facilitated business planning and resource allocation by sharing market insights with senior management.
- Sales forecasts align with market research and prior-year performance data.
- Enhanced sales techniques through collaboration with team members through knowledge sharing across team members.
- Strong client and lead relationships grow through consistent outreach and follow-up.
Sales Support Specialist
Konecranes
04.2020 - 07.2024
- Maintained effective communication with Inside & Outside Sales Representatives, generating detailed quotes within 48-hour time frame to support sales processes.
- Provided sales support to distributors and consumers through email, online chat, and phone, addressing inquiries and facilitating order processes.
- Quoted high volumes of SP22R (Inspection Repairs) and SP25 (Parts) opportunities, collaborating with service branches to ensure accurate and timely responses.
- Research parts pricing with internal resources and external vendors.
- Translated Spanish quotes into English for clarity and accuracy in communications. to English for LATAM region.
- Hire, train, and develop onboarding program for new employees.
Bilingual Program Coordinator
UW Madison
06.2019 - 03.2020
- Organized and managed program development from conception through successful execution.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Facilitated staff meetings to generate new ideas and provide updates on program details and milestones, enhancing team engagement.
- Prepared monthly reports on participation trends for upper management.
- Addressed and resolved technical, financial, and operational concerns by working with team members.
Education
Global Business - Business
Waukesha County Technical College
Pewaukee, WISkills
- Relationship management
- Conflict resolution
- Team collaboration
- Territory expansion
- Lead generation
- Sales forecasting
Languages
Spanish
Certification
- OSHA Card
Timeline
Outside Sales Manager
Crane Equipment Service
07.2026 - Current
Territory Sales Manager
Crane 1
07.2024 - 07.2026
Sales Support Specialist
Konecranes
04.2020 - 07.2024
Bilingual Program Coordinator
UW Madison
06.2019 - 03.2020
Global Business - Business
Waukesha County Technical College