Megan Tow
Corning,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
2001
2001
years of post-secondary education
Work History
Outside Sales Manager
NAPA Auto Parts - Genuine Parts
Orland, CA
01.2007 - Current
- Developed and maintained relationships with key automotive industry clients.
- Conducted market research to identify new sales opportunities and trends.
- Collaborated with cross-functional teams to enhance product offerings and services.
- Managed customer inquiries and resolved issues promptly to ensure satisfaction.
- Presented product demonstrations to educate clients on features and benefits.
- Provided expert product knowledge to clients while presenting products and services.
- Developed promotional materials such as brochures, flyers, advertisements, and other collateral for use in marketing campaigns.
- Negotiated pricing terms with customers to maximize profits while maintaining customer loyalty.
- Resolved any customer complaints quickly and efficiently in order to maintain a positive relationship with clients.
- Supported sales team members to drive growth and development.
Education
GED
ChicoSkills
- Client relationship management
- Market research
- Product demonstration
- Negotiation strategies
- Customer service
- Sales forecasting
- Problem solving
- Effective communication
- Adaptability to change
- Time management
- Team leadership
- Customer retention
- Price quoting
- Relationship cultivation
- GPS use
- Client needs identification
- Cold calling
- Territory management
- Reliability
- Problem-solving abilities
- Multitasking
- Communication skills
- Teamwork
- Customer satisfaction management
- Adaptability
References
References available upon request.
Timeline
Outside Sales Manager
NAPA Auto Parts - Genuine Parts
01.2007 - Current
GED