Karina Blancas
chicago
Summary
Customer-oriented Manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Old Navy, Gap
Chicago, IL
02.2025 - Current
- Implemented strategies alongside fellow store leaders to enhance sales performance, foster customer loyalty, and improve conversion metrics.
- Achieved and sustained a monthly card conversion rate of 3.30%, exceeding the target of 2.50%.
- Conducted training sessions on effective selling strategies to drive overall store card conversions.
- Implemented quick merchandising flexes to promote sells
- Assisted with scheduling and also hiring
- Led team in executing night and morning closing operations to ensure store readiness for daily business.
- Attended monthly manager business meetings to recap our MTD achievements and goals and any areas of opportunity
Store Manager
Miniso
Orland Park, Illinois
02.2024 - 02.2025
- Manage daily store operations, ensuring efficient workflow and customer satisfaction.
- Increased monthly sales revenue through effective merchandising and promotional strategies.
- Trained and supervised staff, encouraging a collaborative and productive work environment.
- Implemented inventory control measures, reducing stock discrepancies and losses.
Assistant Store Manager
FedEx
Chicago, Illinois
03.2021 - 01.2024
- Led team to achieve monthly sales goals, boosting store performance, and customer satisfaction.
- Monitored and improved KPIs in shipping, printing, and customer service.
- Built relationships with business groups to promote sales and enhance company connections.
- Consistently met project deadlines to ensure high-quality customer service.
SWAT
Best Buy
Chicago, IL
08.2018 - 03.2021
- Directed inventory management, reducing shrinkage and theft through enhanced monitoring and security.
- Supervised truck deliveries, ensuring accurate product reception and minimizing discrepancies.
- Monitored and recorded losses and damages, implementing preventative measures for future incidents.
Jewelry Sales Manager
Sears Roebuck
Chicago, IL
09.2014 - 08.2018
- Led jewelry sales team, achieving consistent monthly sales targets, enhancing customer satisfaction.
- Implemented effective inventory control, reducing stock discrepancies and improving operational efficiency.
- Trained and mentored staff with effective sales strategies in order to improve their sales.
Education
High School Diploma -
Carl Schurz High School
Chicago, IL06-2013
Skills
- Bilingual in Spanish
- Merchandising Skills
- Microsoft, Adobe, powerpoint and Excel Software Proficiency
- Inventory Management
- Scheduling
- Training
Timeline
Assistant Store Manager
Old Navy, Gap
02.2025 - Current
Store Manager
Miniso
02.2024 - 02.2025
Assistant Store Manager
FedEx
03.2021 - 01.2024
SWAT
Best Buy
08.2018 - 03.2021
Jewelry Sales Manager
Sears Roebuck
09.2014 - 08.2018
High School Diploma -
Carl Schurz High School
Education and Training
other