Diana Lopez
Port Lavaca,TX
Summary
Responsible Retail Professional experienced in driving sales performance and fostering team collaboration. Enjoys talking and taking care of customers or clients in any work environment. Focused on adapting fast and self-motivating for continuous performance improvement. Strong bilingual communication skills and kind character. *Recent time gap on resume is due to motherhood undertaking, which has only given me about another 100 skills.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Vans Off The Wall
Laredo , Tx
08.2022 - 10.2024
- Managed day-to-day operations
- Executed opening and closing procedures.
- Executed bank deposits for daily sales revenue
- Oversaw various duties to ensure operational efficiency like zoning, training and restocking.
Retail Supervisor
Visionworks
Laredo , TX
05.2017 - 08.2022
- Supervised eyewear sales specialists, trained new team members in sales, system and adjustments.
- Monitored performance to enhance team effectiveness and offered training on the spot.
- Recognized by management for providing exceptional customer service.
- Collaborate with internal personnel at Doctors Office to assist clientele with an exam to Improve store success.
- Collaborate with all company departments to ensure cohesive branding and strategic product placement.
- Prepare cash deposits up to $10,000 with zero discrepancies.
Secretary
Texas State Optical
Laredo, TX
06.2014 - 04.2017
- Maintained master calendar for client appointments.
- Sorted and distributed business correspondence to correct department or staff member, enabling faster responses to key requests.
- Maintained functionality of office equipment and stocked supplies to support efficient operations.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Completed supply orders and maintained appropriate levels of office supplies.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Managed office inventory by restocking supplies and submitting purchase orders to ensure availability.
Education
High School Diploma -
Cigarroa High School
Substitute Teacher Certification - Substitute Teacher
Laredo Community College
Laredo, TX 11.2019 - 11.2019
Associate of Science - Bilingual Education
Laredo College
High School Diploma -
Vidal M Treviño Fine Arts School
Laredo , TXSkills
- Product Knowledge
- Sales Techniques
- Customer Engagement
- Customer Outreach
- Leadership Development
- Bilingual in Spanish
- Driver's license
Affiliations
Dance Instructor Volunteer at Cigarroa High School.
Timeline
Assistant Store Manager
Vans Off The Wall
08.2022 - 10.2024
Substitute Teacher Certification - Substitute Teacher
Laredo Community College
11.2019 - 11.2019
Retail Supervisor
Visionworks
05.2017 - 08.2022
Secretary
Texas State Optical
06.2014 - 04.2017
High School Diploma -
Cigarroa High School
Associate of Science - Bilingual Education
Laredo College
High School Diploma -
Vidal M Treviño Fine Arts School