KARINA BRAVO
Santa Ana,CA
Summary
Maximize sales and customer traffic through exciting product presentations and displays. Create implement and monitor all visual merchandising images throughout all retail stores to meet the highest standards, expectations and branding objectives.
Overview
7
7
years of professional experience
Work History
Coordinator
Marshalls Department Store
Costa Mesa, CA
10.2020 - 12.2023
- Organized team events to promote a positive work environment.
- Coordinated with other departments to ensure projects were completed on time and within budget.
- Monitored inventory levels and ordered additional supplies as needed.
- Resolved customer complaints in a timely manner while upholding company standards.
- Facilitated communication between different departments in order to resolve issues quickly.
- Delegated work to staff, setting priorities and goals.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Resolved customer complaints or answered customers' questions.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
Territory Manager - Sales and Service
Ria Financial Services
Buena Park, CA
10.2019 - 01.2020
- Identified new business opportunities through networking with existing clients and prospects.
- Prepared monthly reports detailing progress towards meeting targets in areas such as revenue growth, margin improvement.
- Developed and implemented sales strategies to increase market share in a designated territory.
- Analyzed market data to identify potential opportunities for growth within the region.
- Negotiated terms of contracts with customers including pricing and payment schedules.
- Researched industry trends and competition activities within assigned regions.
- Tracked sales performance against established goals and objectives on a weekly basis.
Associate Sales Representative
Ria Financial Services
Santa Ana, CA
10.2016 - 10.2019
- Developed relationships with new clients to generate sales leads.
- Collaborated with marketing team to create promotional materials for products and services.
- Researched and identified potential customer needs and interests.
- Analyzed financial data related to pricing, costs, margins, profits.
- Check cashing service.
- Resolve services issues.
- Processed cash withdrawals, deposits , and selected internal and external accounts.
Education
High School Diploma -
Cetis 116
Acapulco, Mexico 07-2010
Some College (No Degree) - Bussines Administration
Instituto Tecnologico
Acapulco, Mexico Skills
Customer service
Relationship building
Process registration
Work planning and prioritization
Point of contact
Hard worker
Easy to get along
Timeline
Coordinator
Marshalls Department Store
10.2020 - 12.2023
Territory Manager - Sales and Service
Ria Financial Services
10.2019 - 01.2020
Associate Sales Representative
Ria Financial Services
10.2016 - 10.2019
High School Diploma -
Cetis 116
Some College (No Degree) - Bussines Administration
Instituto Tecnologico