Karina Calderon
OMAHA,NE
Summary
Dedicated hospitality professional specializing in guest relations and service. Manages reservations and fosters a welcoming atmosphere while maintaining an organized front-of-house. Focused on teamwork and adaptability, delivering consistent, high-quality experiences through effective communication and multitasking.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Jackson Street Tavern
Omaha, NE
12.2022 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Assisted in training new staff on customer service standards.
- Collaborated with kitchen staff to ensure timely food service delivery.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Head Hostess
Lula B's Breakfast Brunch & Bar
Omaha, NE
03.2022 - Current
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean, organized hostess stand, contributing to an inviting ambiance throughout the restaurant.
Education
High School Diploma -
Omaha South High School
Omaha, NE05-2023
Skills
- Greeting guests
- Scheduling
- Reservation management
- Multitasking capabilities
- Customer service
- Active learning
Timeline
Restaurant Hostess
Jackson Street Tavern
12.2022 - Current
Head Hostess
Lula B's Breakfast Brunch & Bar
03.2022 - Current
High School Diploma -
Omaha South High School