Karina Calderon Robles
Santa Rosa,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Employment and Training Specialist
County Of Sonoma, Human Services Department
10.2020 - Current
- Processed and certified documents for accuracy and compliance with government regulations.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance, Cal Fresh and Medi-Cal.
- Followed guidelines when reviewing applicant data to determine eligibility for assistance.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Facilitated information and resource exchanges with external agencies to progress client applications.
- Assisted clients with completion of applications and paperwork.
- Communicated with people from various cultures and backgrounds on application process.
- Resolved discrepancies with client applications to verify eligibility.
Community Health Worker
County Of Sonoma, Department Of Health Services
06.2020 - 10.2020
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
- Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
- Performed record keeping by logging client information within secure contact-tracing software.
- Provided educational and informational resources regarding isolation policies and quarantine measures.
- Lent daily assessment of health screen and symptom data.
- Notified and interviewed individuals to ascertain novel coronavirus exposure level.
- Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
Domestic Violence Services Navigator
YWCA Sonoma County
06.2019 - 08.2020
- Assisted clients in identifying community resources and connecting with appropriate services.
- Collaborated with other professionals to plan and coordinate care for clients.
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Developed and maintained strong relationships with community resources for successful referrals.
- Participated in professional development and training opportunities to enhance skills.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Administered assessments to identify clients' needs and establish case plans.
Family Advocate
YWCA Sonoma County
10.2018 - 06.2019
- Managed heavy caseload using well-developed time management, organizational and task prioritization skills.
- Visited homes of families and maintained appropriate contact as directed by agency procedures.
- Collaborated with families to assist in growth, development and education to increase potential.
- Identified available community resources and programs for families of disabled children.
- Observed security measures to maintain confidentiality and restrict access by unauthorized individuals.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Documented data and completed accurate updates to case records.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Crisis Counselor
Social Advocates For Youth
08.2016 - 09.2018
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Conversed with individuals in crisis which called or texted hotline for assistance.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Assisted clients in exploring feelings and understanding behaviors.
- Designed safe and supportive environment for clients to discuss issues.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Documented risk to each client and context of concerns.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Provided education on mental health topics and resources to clients.
- Listened to clients' concerns and provided encouragement and support.
Residential Counselor
Victor Treatment Centers
02.2018 - 07.2018
- Monitored and documented client progress toward meeting goals and objectives.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Encouraged clients to develop self-advocacy skills and to become active participants in own treatment plans.
Education
Modular Police Academy Level II
Santa Rosa Junior College
Santa Rosa, CA06.2016
Modular Police Academy Level III
Santa Rosa Junior College
Santa Rosa, CA03.2016
High School Diploma -
El Molino High School
Forestville, CA05.2013
Skills
- Teamwork and Collaboration
- Safety Planning
- Client Confidentiality
- Client Education
- Referral Coordination
- Patient Support
- Client Advocacy
- Client Documentation
Certification
- State of California Certified Domestic Violence Counselor- August 2014
Languages
Spanish
Native or Bilingual
Timeline
Employment and Training Specialist
County Of Sonoma, Human Services Department
10.2020 - Current
Community Health Worker
County Of Sonoma, Department Of Health Services
06.2020 - 10.2020
Domestic Violence Services Navigator
YWCA Sonoma County
06.2019 - 08.2020
Family Advocate
YWCA Sonoma County
10.2018 - 06.2019
Residential Counselor
Victor Treatment Centers
02.2018 - 07.2018
Crisis Counselor
Social Advocates For Youth
08.2016 - 09.2018
Modular Police Academy Level II
Santa Rosa Junior College
Modular Police Academy Level III
Santa Rosa Junior College
High School Diploma -
El Molino High School
- State of California Certified Domestic Violence Counselor- August 2014
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