Karina Caldwell
Hayward,CA
Summary
I am a highly motivated individual eager to utilize skills and expand knowledge. Attentive with experience and well-developed critical thinking. Provides excellent problem-solving and organizational skills. Exceptional communicator and team player trained in providing excellent customer service. Willing to promote loyalty to the company. Responsible and accountable with ability to handle challenging work. Skilled in working under pressure and adapting to new situations and challenges.
Overview
5
5
years of professional experience
Work History
Refractive Eye Surgery Coordinator
Optima Ophthalmic Medical Associates
Hayward, CA
01.2025 - 02.2026
- Coordinated scheduling for consultations and surgical procedures
- Managed patient communications, ensuring clarity on preoperative instructions and postoperative care.
- Collaborated with surgeons and nursing staff to streamline surgical workflows, enhancing overall efficiency.
- Maintained accurate patient records within electronic health record systems, ensuring compliance with regulatory standards.
Target Team Member
Target
Fremont, CA
11.2021 - 09.2023
- Engaged with customers proactively to address needs and ensure a positive service experience.
- Achieved efficient cash handling and organized cashier zones to enhance store readiness. Maximized merchandise visibility on the sales floor. Restored inventory levels by promptly restocking low and empty items.
- Facilitated efficient collection and preparation of merchandise for timely pickup and shipping orders.
- Oversaw daily store opening and closing activities, ensuring compliance with company protocols.
McDonald's Crew Member
McDonald's
Fremont, CA
02.2021 - 11.2021
- Executed cash handling procedures and provided high-quality customer service to enhance overall shopping experience.
- Coordinated food and drink preparation to ensure timely service during events.
- Achieved high levels of customer satisfaction by accurately processing in-person and drive-through orders. Streamlined drive-through operations to improve service speed and quality.
- Performed thorough cleaning of store and restocked essential condiments and utensils to enhance customer experience.
Education
High School Diploma -
Hayward Adult School
Hayward, CASkills
- Leadership
- Communication
- Fast learning
- Organizational skills
- Time management
- Teamwork
- Customer service
- Accountability
- Responsibility
- Critical thinking
Timeline
Refractive Eye Surgery Coordinator
Optima Ophthalmic Medical Associates
01.2025 - 02.2026
Target Team Member
Target
11.2021 - 09.2023
McDonald's Crew Member
McDonald's
02.2021 - 11.2021
High School Diploma -
Hayward Adult School