Driven by a commitment to public health and community welfare, I leveraged my problem-solving abilities and excellent communication skills at Hidalgo County Health Department to enhance resource accessibility and immunization rates. Spearheaded vital partnerships and educational programs, significantly improving community health outcomes.
Overview
9
9
years of professional experience
Work History
Community Resource Specialist
Hidalgo County Health Department
10.2023 - Current
Participated in community events as a representative of the organization, demonstrating commitment to social responsibility and increasing awareness of available resources.
Created a comprehensive database of local resources, allowing for quick and accurate referrals for clients in need of assistance.
Provided crisis intervention services when needed, ensuring immediate safety and connecting individuals with appropriate resources.
Facilitated information sessions within the community on available resources and how to navigate social service systems effectively.
Improved access to resources for community members through proactive outreach and promotion efforts.
Developed partnerships with local organizations to increase the availability of services for community members in need.
Managed caseloads efficiently by prioritizing needs, maintaining organized records, and adhering to deadlines for reporting or case closure requirements.
Coordinated with different service providers to meet clients' individual needs.
Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
Created educational materials to convey important information to service recipients.
Immunization Specialist
Hidalgo County Health and Human Services Departmen
06.2022 - 10.2023
Collaborated with local health departments to monitor disease outbreaks, providing necessary vaccinations to affected communities.
Enhanced community health by coordinating and administering vaccination clinics for various age groups.
Provided comprehensive immunization education and training for medical staff, resulting in increased awareness and adherence to best practices.
Evaluated emerging immunization technologies and strategies, incorporating best practices into organizational protocols.
Conducted regular audits of vaccination records for accuracy and completeness, maintaining compliance with state regulations.
Coordinated emergency response (during COVID)efforts during disease outbreaks, ensuring rapid deployment of vaccines and resources where needed most.
Established partnerships with schools and childcare facilities to provide on-site vaccination services, increasing access for families.
Promoted public health by organizing and participating in community events focused on immunization awareness.
Streamlined vaccine inventory management, ensuring timely and accurate distribution to healthcare providers.
Investigated reported cases from Doctor offices following immunization to determine potential causes and implement corrective actions.
Ordered and restocked medical supplies for 50+ doctor office.
Upheld correct protocols for infection prevention and control
Clinic Aide
Hidalgo County Health and Human Services
09.2015 - 06.2022
Assisted medical professionals in administering treatments, leading to improved patient outcomes.
Promoted patient satisfaction with attentive listening skills during intake interviews, addressing concerns or questions as needed.
Enhanced patient experience by providing friendly and efficient assistance during clinic visits.
Supported accurate record-keeping with diligent data entry and file management.
Improved clinic cleanliness and reduced infection risk through thorough sanitization of equipment and surfaces.
Provided compassionate care to patients in distress, promoting a calm and supportive environment.
Contributed to effective communication between staff members by relaying important information promptly and accurately.
Facilitated smooth appointment scheduling by managing an organized calendar system, minimizing conflicts or double bookings.
Set appointments for patients and reached out to reschedule appointments due to provider availability.
Helped front desk staff register and process patients.
Collected specimens, delivered to lab and brought results back to clinical team.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Education
Associate of Arts - Criminal Justice
South Texas College
Mcallen, TX
05.2007
Skills
Problem-solving abilities
Teamwork and Collaboration
Time Management
Multitasking
Excellent Communication
Organizational Skills
Team Leadership
Self Motivation
Time management abilities
Client Advocacy
Public Speaking
Community Outreach
Timeline
Community Resource Specialist
Hidalgo County Health Department
10.2023 - Current
Immunization Specialist
Hidalgo County Health and Human Services Departmen
06.2022 - 10.2023
Clinic Aide
Hidalgo County Health and Human Services
09.2015 - 06.2022
Associate of Arts - Criminal Justice
South Texas College
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