Karina Catron
Raeford,NC
Summary
Detail-oriented data entry and claims professional with extensive experience maintaining accurate records, validating documentation, and ensuring compliance with regulatory standards. Proven ability to enter, audit, and reconcile high-volume data with exceptional accuracy while meeting productivity targets. Experienced in reviewing sensitive information, resolving discrepancies, and working independently in fast-paced, remote environments. Strong customer focus, advanced data entry skills (65+ WPM), and solid knowledge of compliance and quality standards.
Overview
9
9
years of professional experience
Work History
Resolution Coordinator III (Account Review/Fraud)
Walmart
04.2023 - 03.2024
- reviewed, validated, and updated high volumes of electronic records to ensure data accuracy and compliance with internal policies and regulatory requirements.
- Entered, processed, and maintained sensitive claim and account data within internal systems with strict attention to detail.
- Identified discrepancies and inconsistencies in documentation; documented findings and escalated complex cases as required.
- Conducted routine quality checks and reconciliations to maintain data integrity.
- Followed up on missing or incomplete information to ensure records were complete and accurate.
- Met daily productivity and quality targets while working independently with minimal supervision.
- Trained and mentored new team members on review procedures, system navigation, and quality standards.
Receptionist/Bookkeeping
Simpson Representation
01.2021 - 09.2022
- maintained accurate financial and administrative records, ensuring compliance with audit and documentation requirements.
- Reviewed records for inconsistencies and resolved discrepancies through communication with clients and internal staff.
- Organized and maintained files to support audits, reporting, and regulatory compliance.
- Entered and updated data accurately within bookkeeping and administrative systems.
Retail Associate
Ross Dress For Less
03.2020 - 01.2021
- Processed returns and refunds in compliance with company policies and accuracy standards.
- Maintained accurate transaction records to reduce errors and prevent fraudulent activity.
- Assisted with onboarding and training of new hires on procedures and systems.
HR Assistant
Regus GERMANY
11.2017 - 04.2019
- Entered, updated, and maintained confidential employee records with a high level of accuracy.
- Supported internal audits by ensuring personnel files were complete and compliant.
- Screened and verified employment documentation according to internal policies.
- Managed sensitive data while adhering to confidentiality and compliance standards.
Administrative Assistant (Hybrid)
Frankfurt International Airport
02.2015 - 11.2017
- Processed and documented high volumes of cases while ensuring data accuracy and timeliness.
- Maintained up-to-date records in compliance with organizational requirements.
- Reviewed documentation for completeness and followed up to resolve missing information.
- Prepared reports related to compliance, audits, and operational metrics.
- Trained and supported new staff on administrative systems and workflows.
Education
Business Administration (apprenticeship) -
Vocational Business School
Hanau, Germany08.2009
High School Diploma -
Heinrich-Böll-Schule
Bruchköbel, Germany06.2007
Skills
- Provider & Claims Data Entry and Maintenance
- Data Validation, Audits & Reconciliation
- Compliance
- Document & Records Management
- Accuracy & Attention to Detail
- Analytical & Problem-Solving Skills
- Microsoft Office Suite & Web-Based Systems
- High-Volume Data Processing
- Customer & Stakeholder Communication
- Typing Speed: 65 WPM
Languages
German
Native or Bilingual
English
Native or Bilingual
Thai
Limited Working
Timeline
Resolution Coordinator III (Account Review/Fraud)
Walmart
04.2023 - 03.2024
Receptionist/Bookkeeping
Simpson Representation
01.2021 - 09.2022
Retail Associate
Ross Dress For Less
03.2020 - 01.2021
HR Assistant
Regus GERMANY
11.2017 - 04.2019
Administrative Assistant (Hybrid)
Frankfurt International Airport
02.2015 - 11.2017
Business Administration (apprenticeship) -
Vocational Business School
High School Diploma -
Heinrich-Böll-Schule