Karina Chavez Roman

• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Greeted customers and answered any questions they had about the store's products and services.
• Performed other duties as assigned by management.
• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Stocked shelves with merchandise when needed.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Learned roles of other departments to provide coverage and keep store operational.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.
• Greeted customers promptly and responded to questions.

Create and send medical claims for the insurance companies and the patient's. tracking and collecting payments, including setting up payment plans for outstanding bills. correcting rejected insurance claims and coding errors, handling confidential information and abiding by HIPAA laws and other medical policies.

• Scheduled patient appointments, verifying accuracy of appointment times with providers.
• Answered phones promptly and directed calls appropriately.
• Greeted and checked in patients, updating patient information in computer system.
• Provided administrative support including filing paperwork, faxing documents, photocopying materials.
• Completed clerical duties such as typing, photocopying, faxing, filing.