Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karina Contreras

San Antonio

Summary

Manager excelling in cash management and team leadership. Successfully enhanced sales growth through effective training and scheduling, while optimizing inventory and food costs. Passionate about delivering exceptional customer service and fostering a motivated team environment. Looking to pursue a degree in English Literature and Composition and find a steady job to help support myself in school.

Overview

3
3
years of professional experience

Work History

General Manager

Papa Johns
12.2022 - Current


  • Managed budgets for labor, food, and maintenance, employee reviews, training, schedules, and sales growth
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, and company procedures as updates were made.
  • Managed food and inventory costs by ordering products for the store and working with a projected sales forecast to ensue profit from the bottom line.
  • Started as a in store in 2022, worked up through shift lead and assistant manager until 2024; left and came back in 2025 as assistant and worked up to general manager.

Barista

Merit Coffee
01.2024 - 08.2024
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Listened carefully to customer requests and created personalized beverages, as well as offering suggestions to better enhance their experience with us
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

English Language And Literature

Johnson Highschool
San Antonio, TX

Skills

  • Cash Management
  • Inventory and food costs management
  • Training and scheduling
  • Product Ordering
  • Customer Service
  • Time management
  • Sales
  • Team leadership

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Barista

Merit Coffee
01.2024 - 08.2024

General Manager

Papa Johns
12.2022 - Current

English Language And Literature

Johnson Highschool

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