Karina Cordero
Henderson,TX
Summary
Adaptable professional with a quick-learning ability and able to adjust to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
7
7
years of professional experience
Work History
Teller
Texas Bank
Henderson, TX
06.2024 - Current
- Processed customer transactions efficiently and accurately at Texas Bank.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Assisted customers with account inquiries, enhancing understanding of banking products.
- Resolved customer complaints professionally, applying effective problem-solving skills to ensure satisfaction.
- Balanced cash drawers on a daily basis.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Collaborated with team members to improve customer service experiences, fostering a supportive environment.
- Adhered to bank policies and procedures to ensure compliance and security.
Store Manager
Optimal Wireless
Henderson, Texas
06.2019 - 12.2023
- Trained and supervised staff to improve customer service quality and satisfaction.
- Resolved customer complaints quickly to foster store loyalty.
- Coordinated promotional events to increase in-store traffic and drive customer engagement.
- Developed employee schedules to optimize workforce efficiency.
- Monitored employee performance and provided feedback on a regular basis.
- Conducted inventory management to maintain stock levels and organization.
- Organized merchandise displays to align with seasonal promotions, enhancing visual appeal and sales potential.
- Supervised cash drawer balances and deposits of store receipts.
- Built and maintained strong working relationships with team members.
Education
High School Diploma -
Henderson High School
Henderson, TX06-2018
Skills
- Bilingual
- Transaction processing
- Cash management
- Compliance adherence
- Banking software proficiency
- Account management
- Customer relationship management
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Teller
Texas Bank
06.2024 - Current
Store Manager
Optimal Wireless
06.2019 - 12.2023
High School Diploma -
Henderson High School