Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karina Delgado

Phoenix,AZ

Summary

Strong problem-solver dedicated to streamlining workflow always striving to decrease errors and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact team's success. Organized and dependable operator who's always willing to take on added responsibilities to meet team goals with a positive attitude.

Overview

5
5
years of professional experience

Work History

Transactions Specialist I

JP Morgan Chase
06.2023 - Current
  • Worked hard consistently to achieve receiving a permanent JP Morgan position while working through Integrity Staffing Agency (05/22-06/23).
  • Efficiently performs multiple processing functions while assisting with quality control and quality assurance to ensure maximum accuracy.
  • Assists in continuous improvement activities and escalates all necessary concerns through the appropriate channels.
  • Performs multiple functions on a day to day basis to assist newly hired operators.
  • Ensures to assist leadership by performing any outstanding tasks such as end of shift numbers, shred, collecting production sheets, etc.
  • Volunteers to help with special projects including taking a role as an on-site communications lead.

Warehouse Associate

Stitch Fix Warehouse
06.2021 - 03.2022
  • Assist in a variety of processes such as scanning and organizing inventory, exchanges, racking clothing, boxing jewelry, or working on special projects throughout our warehouse.
  • Checked packages and merchandise for damage and notified vendors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Performed general housekeeping and cleaning tasks.
  • Helped train new employees in safe practices and warehouse procedures.

Hostess/ Food Runner and Server Assistant

Desert Rose Gastropub
10.2020 - 05.2021
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.

Street Team Member

IHeart Media
11.2018 - 10.2020
  • Assists the promotions or marketing departments with daily activities that promote the station, clients or events
  • Collaborates with multiple departments to create and execute promotions such as events, on-site activations and other street team activities from start to finish.
  • Attracted customers and generated sales using promotional materials.
  • Collaborated with media representatives to optimize coverage of special events.

Sales Coordinator

Creative Bus Sales
07.2019 - 08.2020
  • Provides administrative support to the Inside Parts Sales team to help ensure the parts sales ordering process is efficient for customers.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Created documents recommended courses of actions to assist upper management in complex decision-making issues.

Education

Associate of Applied Science - Audio Production

Maricopa Community Colleges - Glendale Community College
Glendale, AZ
05.2020

High School Diploma -

Washington High School
Phoenix, AZ
05.2014

Skills

  • Analytical Thinking
  • Interpersonal Skills
  • Attention to Detail
  • Time Management
  • Adaptability
  • Strategic Planning
  • Staff Development
  • Teamwork and Collaboration
  • Bilingual
  • Proactive Learner

Languages

Spanish
Native or Bilingual

Timeline

Transactions Specialist I

JP Morgan Chase
06.2023 - Current

Warehouse Associate

Stitch Fix Warehouse
06.2021 - 03.2022

Hostess/ Food Runner and Server Assistant

Desert Rose Gastropub
10.2020 - 05.2021

Sales Coordinator

Creative Bus Sales
07.2019 - 08.2020

Street Team Member

IHeart Media
11.2018 - 10.2020

Associate of Applied Science - Audio Production

Maricopa Community Colleges - Glendale Community College

High School Diploma -

Washington High School

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Karina Delgado