Karina Del Real
Phoenix,AZ
Summary
Competent, Dependable, Responsible, Team Player seeking employment in a competitive and challenging environment as a customer service specialist within your company were, I can continue to grow professionally and be part of your company’s vision to provide excellence, innovation, and a highly coordinated experience.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Dircks Moving Services and Logistics
11.2021 - Current
- Perform clerical duties such as typing, proofreading, and sorting mail.
- Promote company products, services, and savings plans when appropriate.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Monitor inventory levels and requisition or purchase supplies as needed.
Caregiver
Urgent Home Care Personal Care Agency
01.2019 - 10.2020
- Assists residents with activities of daily living
- Maintains a clean and safe environments for residents
- Entertains clients in activities to support emotional wellbeing
- Followed care plan, company regulations, and safety practices at all time
Manager
Mcdonalds
01.2018 - 01.2019
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Count money and make bank deposits.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
- Maintain food and equipment inventories, and keep inventory records.
Education
Medical Assisting Certificate -
Phoenix Job Corps
phoenix, AZ05.2020
High School Diploma - undefined
World Science High school
05.2019
Skills
- Bilingual
- Team Player
- Honest
Timeline
Customer Service Representative
Dircks Moving Services and Logistics
11.2021 - Current
Caregiver
Urgent Home Care Personal Care Agency
01.2019 - 10.2020
Manager
Mcdonalds
01.2018 - 01.2019
High School Diploma - undefined
World Science High school
Medical Assisting Certificate -
Phoenix Job Corps
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