Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
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Karina Diaz

Karina Diaz

Imperial,MO

Summary

Motivated dental student seeking employment in dental felid to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Ability to handle challenging work and excellent time management skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Team Leader

Arbys Restaurant
Fenton, MO
06.2018 - Current
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Communicated clearly and positively with coworkers and management.
  • Handled currency and credit transactions quickly and accurately.
  • Followed procedures for safe food preparation, assembly, and presentation.
  • Assisted management with inventory control and stock ordering.
  • Resolved complaints promptly and professionally.

Billing Analyst

Verizon Inc
St Louis, MO
01.2022 - 04.2022
  • Analyzing all billing procedures and identifying opportunities for improvement.
  • Verifying with other departments that orders have been fulfilled.
  • Preparing, issuing, and sending invoices.
  • Reviewing invoices to ensure billing accuracy.
  • Reconciling invoices with balance sheet reports and resolving any discrepancies.
  • Communicating with clients and other departments, resolving issues, and providing clarifications.
  • Ensuring clients' billing accounts are set up correctly and according to their requirements.
  • Maintaining updated records of accounts receivable.

Assistant Store Manager

Earthbound Trading
Saint Charles, MO
04.2015 - 06.2016
  • Interpreted company policies to workers and enforced safety regulations.
  • Analyzed and resolved work problems and assisted workers in solving work problems.
  • Successfully managed a 7-person team in running a retail operation.
  • Trained new workers.
  • Responsible for opening/closing of the store, bank deposits, paperwork, and unloading of truck.
  • Performed activities of the workers supervised, when needed.

Education

CDA - Dental Assisting

Midwest Institute
Earth City, MO
09-2024

High School Diploma -

Jefferson College
Hillsboro, MO
02-2023

Skills

  • Teamwork and Collaboration
  • Safety
  • Retail Sales
  • Customer support
  • Assistant Manager Experience
  • Cleaning Experience
  • Office experience
  • Organizational Skills

Affiliations

  • Painting
  • Photography
  • Scrapbooking
  • Reading
  • Camping
  • Hiking

Languages

Spanish
Native/ Bilingual

Certification

BLS Certification

Issue date: 11/21/2023 Renew by: 11/2025

Training center: SSM Health Care St.Louis

eCard certification code: 245413637712

References

References available upon request.

Timeline

Billing Analyst

Verizon Inc
01.2022 - 04.2022

Team Leader

Arbys Restaurant
06.2018 - Current

Assistant Store Manager

Earthbound Trading
04.2015 - 06.2016

CDA - Dental Assisting

Midwest Institute

High School Diploma -

Jefferson College

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Karina Diaz