Summary
Overview
Work History
Education
Skills
Languages
Languages
References
Timeline
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Karina Diaz

Oxnard,California

Summary

Dynamic Housing Administrator with proven expertise at Limoneira in enhancing resident satisfaction and improving quality of life. Demonstrated skills in rent collection and conflict resolution have led to effective management of tenant relations and streamlined application processes, fostering a thriving community environment. Committed to promoting community engagement and ensuring compliance with property regulations.

Overview

11
11
years of professional experience

Work History

Housing Administrator

Limoneira
Santa Paula, CA
11.2023 - Current
  • Handled administrative tasks like preparing new contracts
  • Walked through properties to check for violations
  • Assisted in the daily operations of a residential community by responding to resident inquiries, resolving conflicts, and providing customer service
  • Assisted in monthly meetings with crime stoppers
  • Conducted property tours for prospective residents, generated new leads, and processed rental applications
  • Addressed complaints or concerns from tenants in a timely manner while developing strategies for conflict resolution
  • Provided guidance and support to other staff members on matters relating to leasing activities, tenant relations, and general property management tasks
  • Send all rents to Accounting Department to be processed
  • Walk move out units, prepare charges.
  • Using Appfolio on a daily basis.
  • Monthly distribute Food Share for tenants.

Assistant Community Director

Paz Mar Apartments
Oxnard, CA
04.2014 - 11.2023
  • Handled administrative tasks like preparing new contracts and managing month-end closing process
  • Arranged safety, policy and community relations meetings with residents
  • Generated and filed accounts payable invoices with corporate office
  • Walked through properties to check for violations
  • Assisted in the daily operations of a residential community by responding to resident inquiries, resolving conflicts, and providing customer service
  • Monitored occupancy levels and ensured compliance with all applicable regulations related to leasing and marketing of apartments
  • Conducted property tours for prospective residents, generated new leads, and processed rental applications
  • Provided guidance and support to other staff members on matters relating to leasing activities, tenant relations, and general property management tasks
  • Established and maintained relationships to meet community needs and avoid service duplication
  • Improved quality of life for residents by directing repairs and managing ongoing facility maintenance
  • Managed 395-unit multifamily property, including collecting rent, assigning maintenance and recommending evictions
  • Maintained accurate records regarding tenant information, rent payments, lease agreements, and other pertinent documents
  • Addressed complaints or concerns from tenants in a timely manner while developing strategies for conflict resolution
  • Investigated incidents that occurred on site such as noise disturbances or vandalism cases

Education

Criminology, Introduction to Law Enforcement, Criminal Investigation, Case Report Writing, Emergency Procedures, Introduction to Corrections, Legal Ethics

SBBCollege
Oxnard, CA
03.2008

Skills

  • Rent Collection
  • Due Diligence
  • Resident Relations
  • Application Management
  • Money Handling
  • Community Engagement
  • Budget Control
  • Property Maintenance
  • Tenant Relations
  • Revenue Development
  • Resident Satisfaction
  • Quality of Life Improvements
  • Documentation Skills
  • Activity Planning

Languages

Spanish

Languages

Spanish
Professional

References

References available upon request.

Timeline

Housing Administrator

Limoneira
11.2023 - Current

Assistant Community Director

Paz Mar Apartments
04.2014 - 11.2023

Criminology, Introduction to Law Enforcement, Criminal Investigation, Case Report Writing, Emergency Procedures, Introduction to Corrections, Legal Ethics

SBBCollege

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