Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karina Guerrero

Ira,TX

Summary

Professional with strong background in efficient and timely deliveries, ensuring customer satisfaction. Skilled in navigation, time management, and maintaining safety standards. Known for team collaboration and flexibility to adapt to changing requirements. Reliable with keen focus on achieving results in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Senior Assistant Department

Gainwell Technologies/HMS
10.2019 - Current
  • Prioritized workload efficiently, managing multiple cases simultaneously without compromising on quality or accuracy.
  • Demonstrated excellent attention to detail while handling sensitive client information, ensuring confidentiality at all times.
  • Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.

Food Courier

Uber Eats
06.2024 - 12.2024
  • Enhanced customer satisfaction by ensuring timely and accurate delivery of food orders.
  • Maintained a high level of professionalism while interacting with customers for successful food deliveries.
  • Improved communication between restaurants and customers by providing real-time updates on order status and estimated arrival times.
  • Fostered customer loyalty by consistently delivering excellent service, leading to repeat business from satisfied clients.

Education

Word Processing Certificate - Administrative

Northwest Educational Center
Houston, TX
03-2003

Skills

  • Strong organization
  • Data confidentiality
  • Decision-making
  • Task prioritization
  • Conflict resolution
  • Positive and professional
  • Calm demeanor
  • Problem-solving abilities
  • Multitasking Abilities
  • Telephone and email etiquette
  • Organizational skills
  • Punctuality
  • Efficient delivery
  • Excellent communication
  • Vehicle loading

Languages

Spanish
Native or Bilingual

Timeline

Food Courier

Uber Eats
06.2024 - 12.2024

Senior Assistant Department

Gainwell Technologies/HMS
10.2019 - Current

Word Processing Certificate - Administrative

Northwest Educational Center

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